Oracle EBS Technical Lead

About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Job Title
E Business Suite (EBS) Technical Consultant 

Experience
7–10+ years of hands-on Oracle EBS Technical experience (R12.x)

Job Summary
We are seeking a Lead Oracle EBS Technical Consultant to support Cummins manufacturing-centric Oracle EBS AMS engagements. The role requires deep technical expertise in Oracle EBS R12, strong exposure to Manufacturing and SCM-integrated environments, and the ability to lead complex customizations, integrations, and production support in a large, highly customized global instance.
The consultant will act as a technical owner, work closely with Cummins business and functional teams, ensure system stability, and drive continuous improvements across manufacturing and supply chain processes.

Key Responsibilities
Oracle EBS Technical (AMS Focus)
•    Act as SME for Cummins Oracle EBS AMS accounts, owning end-to-end technical delivery.
•    Lead design, development, and support of complex RICEFW objects (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
•    Provide technical governance, code reviews, and adherence to Cummins/Birlasoft development standards.
•    Mentor and guide junior EBS technical consultants.

Manufacturing & SCM-Centric Technical Support
•    Provide strong technical support across manufacturing-heavy EBS modules, including: 
o    BOM (Bills of Material)
o    WIP (Work in Process)
o    Inventory (INV)
o    Order Management (OM)
o    Purchasing (PO)
•    Support integrations and customizations impacting shop floor operations, work orders, routings, and material transactions.
•    Troubleshoot and resolve complex production issues impacting manufacturing and supply chain flows with minimal business disruption.

Integrations & Data Management
•    Design and support EBS integrations with external systems using: 
o    Standard & Custom APIs
o    Web Services (SOAP / REST)
o    Middleware platforms (OIC / SOA / OSB – where applicable)
•    Lead data conversions, inbound/outbound interfaces, and reconciliation activities.
•    Ensure robust error handling, monitoring, and recovery mechanisms in integrations.

Production Support & Stability (AMS)
•    Lead L3/L4 production support, root cause analysis (RCA), and permanent fixes.
•    Proactively identify performance bottlenecks and perform SQL / PL/SQL tuning.
•    Support patching, cloning, upgrades, and regression testing in Oracle EBS R12.x environments.
•    Drive zero critical aged incidents, SLA adherence, and continuous service improvement.