Operations Team Lead
TP
5 - 10 years
Gurugram, Ambala
Posted: 29/06/2026
Job Description
We're Hiring || Operations Team Lead Premium Domestic E-Commerce Process
Location: Udyog Vihar, Gurgaon (Plot No. 408)
Shift Window: Between 9:00 AM 9:00 PM
Role: Operations Team Lead
Process: Premium Domestic E-Commerce
What We're Looking For:
- Proven experience in Team Handling and Operations Management
- Strong people management and stakeholder management skills
- Excellent communication and problem-solving abilities
- Ability to drive team performance, productivity, and customer satisfaction
- Experience in E-Commerce, Customer Service, or Contact Center Operations preferred
Key Responsibilities:
- Lead and motivate a team to achieve business objectives
- Monitor and improve team performance metrics
- Ensure superior customer experience and service delivery
- Conduct coaching, feedback, and development sessions
- Drive process improvements and operational excellence
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