Operations Supervisor

Company Description

Zomoz is a leading food and beverage quick-service restaurant (QSR) chain, specializing in momos, dim sums, shumais, and related items. Based out of Hyderabad, Zomoz is renowned for delivering flavorful and freshly prepared dishes. The brand continues to expand its footprint, offering high-quality and diverse menu options. At Zomoz, we are committed to creating remarkable dining experiences with great taste and exceptional service.

Role Description

This is a full-time on-site role based in Chennai for an Operations Supervisor. The Operations Supervisor will oversee day-to-day restaurant operations, ensuring efficiency and excellence in service. Responsibilities include supervising staff, monitoring inventory, addressing customer feedback, maintaining quality control, and ensuring compliance with health and safety standards. This role requires strong leadership to motivate and train team members, as well as the ability to drive operational improvements.

Qualifications

• Strong leadership and team management skills, with the ability to guide and mentor staff effectively
• Experience in operations management, inventory control, and process optimization
• Excellent communication and interpersonal skills for engaging with customers and staff
• Problem-solving abilities and a proactive approach to managing challenges
• Familiarity with health, safety, and food industry regulations is preferred
• Prior experience in the hospitality, food service, or QSR industry is advantageous
• Hindi Speaking will be given priority