Operations Manager

|| Urgent Hiring || Operations Head || Mumbai location ||

Location- Goregaon East, Mumbai

Profile- Operations Head

Experience- 5 Years

Ctc- upto 12 Lpa (Depends on interview)

working Days 6 days (2nd & 4th sat off)

Job Summary

We are looking to hire an Operations Head (HO) who can manage and improve our end-to-end warehouse and supply chain operations across multiple locations.

Below are the key expectations from the role, explained in simple terms for candidate screening:

1. Logistics & Freight Optimization

• Ability to control and reduce freight cost as a % of sales/shipment value
• Strong experience in route planning and logistics efficiency improvement
• Capability to negotiate transport rates and manage vendor contracts
• Focus on reducing packaging cost per order without compromising safety
• Exposure to packaging innovation and cost-saving ideas

2. Warehouse Financial & Cost Management

• Should be able to manage warehouse P&L
• Monitor all warehouse costs and ensure operations run within budget

3. Manpower & Capability Development

• Experience in manpower planning across multiple warehouses
• Ability to hire and negotiate with manpower contractors
• Focus on training warehouse teams to improve efficiency and reduce errors

4. Reporting & MIS Governance

• Strong focus on accurate and timely MIS reporting
• Ability to handle and review reconciliation reports (inventory, operations, etc.)
• Candidate should be data-driven and comfortable with dashboards and reports

5. Strategic Coordination & Governance

• Act as a bridge between Head Office and warehouses
• Ensure smooth coordination and quick issue resolution
• Conduct regular warehouse visits and audits
• Identify operational gaps and drive process improvements

6. Inventory Control & Warehouse Governance

• Ensure physical inventory matches system inventory
• Maintain discipline on cycle counts and stock accuracy
• Take action on:
• Near-expiry stock
• Slow-moving / non-moving inventory
• Unsellable stock (liquidation support)

7. Warehouse Expansion & Infrastructure

• Experience in setting up new warehouses from scratch
• Strong understanding of warehouse layout and space utilization
• Ability to do capacity planning and monthly forecasting

8. Mandatory Experience Requirements

• Must have handled multiple warehouses (multi-location operations)
• Strong experience in B2B + B2C operations for e-commerce and D2C business models
• Experience in e-commerce / 3PL / supply chain environment preferred
• Strong exposure to OMS/WMS systems and MIS reporting
• Excel skills should be strong (advanced level preferred)
• Being tech-driven and comfortable with systems/automation is an added advantage
• Experience in vendor management, contractor negotiation, and cost control
• Should be process-driven, trustworthy, and long-term oriented

Overall Profile We Are Looking For

• Smart, hands-on, and execution-focused
• Strong in numbers (MIS, cost analysis, reporting)
• Comfortable working with technology and systems
• Able to take ownership and build scalable processes