Operations Intern

Were Hiring | Operations Intern Study Abroad

Location: Noida

Company: upGrad

Duration: 3 Months

Stipend: Up to 15,000/month

Potential PPO opportunity after successful completion of the internship

Only final semester postgraduate students or graduates are eligible to apply

We are looking for a proactive and detail-oriented Operations Intern to join our Study Abroad team and support students throughout their post-onboarding journey.

Role Overview:

In this role, you will ensure a smooth and seamless experience for students during their study abroad process while coordinating with multiple teams for successful execution.

Key Responsibilities:

Manage the end-to-end student journey post onboarding

Act as the primary point of contact for student queries related to applications, documentation, and processes

Coordinate with admissions, counseling, and visa teams

Track student progress and ensure timely completion of milestones

Maintain and update student data in CRM/tools

Identify process gaps and suggest improvements

Handle student concerns and escalations effectively

Ensure high levels of student satisfaction and engagement

Requirements:

Final semester postgraduate students or graduates are eligible to apply

Strong academic background from a reputed university

Excellent communication and interpersonal skills

Good coordination and problem-solving abilities

Working knowledge of MS Excel

Ability to work in a fast-paced environment

Interest in the Study Abroad / EdTech domain

Interested candidates can share their profiles at:

pria.jha@upgrad.com

Subject Line: Application for Operations Intern