Operations Executive ( Freshers)

Job brief

We are looking for a skilled operations executive to oversee the

relationships of the company with its most important clients. You will be

responsible for obtaining and maintaining long term key customers by

comprehending their requirements.

The ideal candidate will be be apt in building strong relationships with

strategic customers. You will be able to identify needs and requirements

to promote our companys solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to

achieve long-term success.

Responsibilities

Develop trust relationships with a portfolio of major clients to ensure

they do not turn to competition

Acquire a thorough understanding of key customer needs and

requirements

Expand the relationships with existing customers by continuously

proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in

a timely manner

Serve as the link of communication between key customers and internal

teams

Resolve any issues and problems faced by customers and deal with

complaints to maintain trust

Play an integral part in generating new sales that will turn into long-

lasting relationships

Prepare regular reports of progress and forecasts to internal and

external stakeholders using key account metrics