Job Title: Associate Operations

About Sugar.fit

Founded in 2021, Sugar.fit offers a personalised, evidence-based path for Type 2 and

Pre-Diabetes reversal and management. Our precision health platform combines

Continuous Glucose Monitoring (CGM), machine learning, and medical science to help

individuals improve metabolic health and reverse chronic conditions.

Through precision nutrition, progressive fitness, and behavioural health support, we

empower individuals to take control of their health. Sugar.fit is backed by Cure.fit, Tanglin

Venture Partners, and Endiya Partners, and has raised $20M+ across funding rounds.

Role Overview

We are looking for an Associate Operations to support the day-to-day execution of

clinical and operational activities. The role involves working closely with internal teams,

managing stakeholder communication, and ensuring operational issues are addressed

promptly to maintain smooth study execution.

Key Responsibilities

Manage communication with users and stakeholders, ensuring their requirements are

clearly understood and addressed.

Handle escalations and ensure timely and satisfactory resolution of operational

concerns.

Coordinate with internal teams to troubleshoot and resolve operational issues

efficiently.

Support cross-functional teams involved in clinical and operational processes.

Assist in maintaining process efficiency and operational compliance across ongoing

programs.

Contribute to the smooth execution of day-to-day clinical and operational activities.

Requirements

Bachelors degree in Life Sciences, Healthcare, Management, or a related field.

13 years of experience in operations, healthcare operations, or clinical operations is

preferred.

Strong communication and stakeholder management skills.

Ability to manage multiple tasks and work with cross-functional teams.

Problem-solving mindset with attention to detail.

Comfortable working in a fast-paced, startup environment.

Operations Associate