Operations Assistant

About Servify:

Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief.

Why Join Servify?

At Servify, you'll be part of a fast-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Position Summary : The incumbent will support insurance and warranty processes across India and global markets. The candidate will work closely with internal teams and external partners to ensure smooth transaction flow and compliance. This position requires strong coordination skills and attention to detail in a fast-paced environment.

Key Responsibilities :

• Manage and process insurance declarations across India and international markets, ensuring accuracy and compliance with applicable regulations
• Oversee end-to-end claims management, ensuring timely and efficient settlement of claims
• Maintain accurate records of insurance data and prepare periodic MIS reports for internal stakeholders
• Conduct regular reconciliation of transactions to ensure data integrity and financial accuracy
• Coordinate with insurance brokers and companies to address operational requirements and resolve queries
• Collaborate with internal teams, auditors, and due diligence stakeholders to support reviews and compliance processes
• Provide support to the underwriting team on various tasks and projects as required

Requirements :

• 13 years of relevant experience in underwriting, insurance operations, or a related field
• Bachelors degree in any discipline; MBA or equivalent postgraduate qualification preferred
• Proficiency in MS Excel, PowerPoint, and email management tools
• Strong verbal and written communication skills, with the ability to collaborate effectively across teams
• Excellent organizational skills with a high level of attention to detail