Network Security Engineer

Role: Network Security Engineer

Location: Bangalore, Pune, Gurugram

Experience: 5+ Years

Skills: PaloAlto or Cisco, Firewall, F5, Zscaler or Fortigate

Walkin Interview on 11th April Saturday

Bengaluru: TCS L-Centre, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru 560066

Pune: Tata Consultancy Services, Sahyadri Park SP1, S3 Builiding, Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune 411057 Will update soon

Gurugram: TCS GG7 is located at Skyview Corporate Park, Sector 74A, Gurugram, Haryana 122004, India.

Role Responsibilities

• Provide first-level support for firewall and VPN-related security issues.
• Monitor security related alerts, firewall logs, and VPN activity for anomalies or potential threats.
• Report generation on firewalls as per Managers request and guidance.
• Update and manage incidents, changes, and service requests in ServiceNow in a timely and accurate manner.
• Support access requests, rule changes, and configuration updates under guidance and as per SOP.
• Escalate unresolved or complex issues to Network Security Manager.
• Collaborate with network, infrastructure, and security teams to maintain a secure environment.
• Document resolution steps and contribute to knowledge base articles for recurring issues.
• Prepare and submit monthly metrics, reports, and dashboards related to incident volumes, SLA compliance, and resolution trends
• Any other responsibilities assigned by the Manager.

Qualifications & Experience

• 23 years of experience in network security or cybersecurity operations.
• Familiarity with the ease of navigation of firewall management tools including Panorama, Strata Cloud Manager, and Cisco FMC is mandatory.
• Experience with incident/ticket management systems (e.g., ServiceNow).
• Working knowledge of:
• Palo Alto firewalls (basic monitoring, rule verification, troubleshooting)
• Cisco ASA/Firepower firewall platforms
• VPN technologies
• Understanding of basic networking (TCP/IP, routing, ports, and protocols).
• Strong attention to detail with good analytical skills.
• Excellent written and verbal communication skills.
• Ability to work in US shifts