Job Title: MSP Specialist

Employment type: Full time

Time zone- US or APAC

They will act as liaisons between client hiring managers and suppliers, relevant Opco teams, client hiring

managers, and candidates (as required). In addition, they will act as the first level of support for inquiries

on matters such as requisitions, candidate matching, supplier queries, and vendor management system

(VMS) queries.

Key Responsibilities:

Coordinating job intake calls between suppliers and hiring managers to ensure alignment of

hiring needs.

Developing a comprehensive understanding of the hiring manager's requirements for each role.

Entering requisitions into the VMS on behalf of hiring managers to streamline the process.

Liaising with suppliers when new requisitions are received and ensuring candidates are attached

to the new requisitions.

Talking to suppliers, and candidates, and guiding hiring managers as specialist and helping all

parties with the front-end process.

Ability to shortlist top candidates and share with HM

Coordinating Interviews

Onboarding new candidates and offboarding existing contractors, managing extension requests

and updating requisitions with any new information, invoice chasers as and when.

Responsible for cleaning VMS data, i.e. the supplier/candidate files in the VMS with the correct

assignment information

Client mailbox management

KPI and SLA management

Develop understanding different business lines such as staff augmentation, SOW, or an IC in

order to guide the manager to the right solution and work through the entire MSP process.

Must Haves-

Recruitment / Talent Advisory background

Ability to maintain quality in a fast-paced environment

Should be able to meet deadlines

Should be able to handle work pressure / Ability to handle multiple priorities simultaneously

Relationship building skills with HMs and suppliers

Strong interpersonal and communication skills

Proficient in Excel - able to maintain large spreadsheets

Great follow up skills

Good to Have-

Hands on with VMS tool Beeline.

MSP Admin