Microsoft Access Database Support & Microsoft Administrator

Job Role: Microsoft Access Database Support & Microsoft Administrator

Location: Hyderabad/Bangalore(Hybrid)

Job Type : Fulltime

**Immediate joiners only**

Job Summary:

We are seeking a versatile IT Support & Microsoft Administrator to provide ongoing support for our Prairies Microsoft Access database environment while also serving as a key resource for general Microsoft platform administration and end-user support. This role will be responsible for maintaining critical payroll-related database operations, supporting Microsoft technologies across the organization, troubleshooting technical issues, and helping ensure reliable day-to-day system performance.

Key Responsibilities

• Microsoft Access Database Support
• Provide ongoing support, maintenance, and troubleshooting for the Prairies Microsoft Access database environment.
• Respond to and resolve database-related issues in a timely manner during high-priority processing windows.
• Assist with data validation, reporting, troubleshooting, and performance optimization within Microsoft Access.
• Support database updates, enhancements, forms, queries, reports, and integrations as needed.
• Coordinate with business stakeholders to ensure alignment on support coverage expectations and operational requirements.
• Document processes, issue resolutions, and support procedures.

Microsoft Administration & General IT Support

• Serve as a Microsoft Administrator supporting Microsoft 365 and related Microsoft technologies.
• Administer and support:
• Microsoft 365
• Outlook
• Teams
• SharePoint
• OneDrive
• Azure Active Directory / Entra ID
• User accounts, permissions, and licensing
• Perform user onboarding/offboarding activities including account provisioning and access management.
• Troubleshoot general Microsoft application, authentication, connectivity, and end-user support issues.
• Support workstation setup, software installation, printer support, and basic hardware troubleshooting.
• Assist with security administration, password resets, MFA support, and compliance-related tasks.
• Maintain system documentation and support knowledge base articles.
• Coordinate with internal IT teams and external vendors when required.

Qualifications

• 5+ years of experience supporting Microsoft Access databases and Microsoft environments.
• Strong experience with Microsoft Access, including queries, forms, reports, and troubleshooting.
• Experience administering Microsoft 365 environments.
• Familiarity with Azure AD / Entra ID administration and user management.
• Strong troubleshooting and problem-solving skills.
• Experience supporting payroll-related or business-critical systems is preferred.
• Ability to prioritize and respond effectively during critical support windows.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively with business and IT teams.

Preferred Skills

• Experience supporting payroll systems or financial processing environments.
• Knowledge of SQL, VBA, or database scripting is a plus.
• Experience with SharePoint administration and Teams support.
• Understanding of Microsoft security and compliance best practices.
• Experience working in fast-paced operational support environments.