Master Data Steward

Primary Roles & Responsibilities

Create and maintain master data attributes for customers, suppliers, parts, solutions, and items.
Work as part of the Master Data Governance team to recommended changes to improve process efficiencies, ensuring timely and professionally communication to users, management, and senior leadership with repetitive issues
Interface with cross-functional teams to validate adherence to master data policies and correct non-adherence where appropriate
Perform validation and corrections via audit reports to ensure standardization daily
Application of best business practices for mass data updates as appropriate
Serve as a subject matter expert (SME) in the DGO operations
Develop standard procedures, user guides and other necessary training and job aid materials, along with provide training as needed
Utilize analytical skills to identify trends
Performs other duties as assigned based on business needs.
Becomes a Change Ambassador, promoting and ensuring adoption of new processes or implementations across Black Box.
Ensure that only approved and valid changes are allowed into a production environment

Knowledge, Skills, Abilities

Must be methodical, detail-oriented, and well-organized.
Demonstrated ability to translate IT service business needs into system and master data requirements.
Excellent communication and presentation skills and ability to interact appropriately in a matrixed environment with all levels of the organization.
Understanding of the interrelationship and impact of master data on functions/applications.
Ability to work as part of a team to drive results
Customer service and process oriented

Education/Experience Requirements

Bachelors Degree in related fields or related experience, preferred
3 years relevant experience in data management and analysis or other related fields
Prefer knowledge of SAP Item Master Data Management
Experience with computer system validation and validated testing is a plus
Experience in working with an ERP Master Data Add, Changes, Deletes

Master Data Specialist