Manager | Oracle Fusion Maintainence Cloud | Bengaluru | Oracle

Manager | Oracle Fusion Maintainence Cloud | Bengaluru | Oracle Job requisition ID : 105404 Location : Bengaluru Entity : Deloitte Touche Tohmatsu India LLP Deloitte . Be audacious in impact When was the last time you thought the unthinkable, defined the unfathomable , or did what no one else has dared to try? At Deloitte, we're creating bold new frontiers for our clients and communities. Our roar echoes across India and beyond. So, bring your unique self and rise louder and leap further than ever before. Manager | Oracle Fusion Maintainence Cloud | Bengaluru | Oracle Job requisition ID: 105404 Location: Bengaluru Entity: Deloitte Touche Tohmatsu India LLP The team Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P Your work profile Global Process Ownership (GBS Model) Own and govern the global Order to Cash process across all regions served by GBS, including: Order Management Credit & Risk Management Billing & Invoicing Accounts Receivable Cash Application Dispute, Deductions, and Collections Interface with RecordtoReport and Revenue Accounting Define and enforce endtoend global process standards, controls, SLAs, OLAs, and KPIs. Drive process consistency while supporting regional statutory and business requirements. Oracle Fusion Functional Leadership Serve as the GBS functional owner for O2C within Oracle Fusion. Partner with IT, ERP CoE, and system integrators to: Lead global Oracle Fusion O2C implementations, migrations, and enhancements. Drive harmonization of configurations across regions. Ensure scalable, compliant, and standardized system design. Own business requirement documentation, testing strategy, and user adoption for GBS teams. GBS Service Delivery & Performance Management Drive service excellence across global delivery centers. Establish and track key metrics such as: DSO and overdue AR Billing accuracy Firstpass yield Dispute cycle time Cash application rates Lead rootcause analysis and corrective action plans for service gaps. Ensure robust governance structures, cadence reviews, and escalation management. Transformation & Continuous Improvement Lead GBS transformation initiatives, including: Process reengineering Centralization / migration of activities into shared services Automation, RPA, workflow, and selfservice enablement Identify opportunities to simplify, digitize, and optimize O2C processes at scale. Drive benefits realization through productivity, cost, and cash improvements. Program & Project Management Lead complex, multiregion finance and ERP transformation programs. Manage endtoend delivery including scope, timelines, risks, dependencies, and change management. Ensure alignment between business objectives, GBS strategy, and execution. Stakeholder & Executive Engagement Act as a key process advisor to global business leaders and USbased stakeholders. Balance business expectations with GBS efficiency and standardization goals. Communicate clearly with senior leadership on performance, risks, and roadmap. People Leadership & Capability Building Lead and develop global process SMEs, regional leads, and GBS teams. Build a strong talent pipeline within O2C, including upskilling on Oracle Fusion and digital tools. Foster a culture of accountability, continuous improvement, and customer focus.