Manager, ML CV Ops Engineer

Genpact

5 - 10 years

Mangalore

Posted: 22/05/2026

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Job Description

Service Delivery Manager - Customer Care - Sales & Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Manager ML CV Ops Engineer! We are seeking a highly skilled ML CV Ops Engineer to join our AI Engineering team. This role is focused on operationalizing Computer Vision modelsensuring they are efficiently trained deployed monitored and retrained across scalable infrastructure or edge environments. The ideal candidate has deep technical knowledge of ML infrastructure Dev Ops practices and hands-on experience with CV pipelines in production. Youll work closely with data scientists Dev Ops and software engineers to ensure computer vision models are robust secure and production-ready always. Key Responsibilities: - End-to-End Pipeline Automation: Build and maintain ML pipelines for computer vision tasks (data ingestion preprocessing model training evaluation inference). - Use tools like M Lflow Kubeflow DVC and Airflow to automate workflows. - Model Deployment & Serving: Package and deploy CV models using Docker and orchestration platforms like Kubernetes. - Use model-serving frameworks (Tensor Flow Serving Torch Serve Triton Inference Server) to enable real-time and batch inference. - Monitoring & Observability: Set up model monitoring to detect drift latency spikes and performance degradation. - Integrate custom metrics and dashboards using Prometheus Grafana and similar tools. - Model Optimization: Convert and optimize models using ONNX Tensor RT or Open VINO for performance and edge deployment. - Implement quantization pruning and benchmarking pipelines. - Edge AI Enablement (Optional but Valuable): Deploy models on edge devices (e.g. - NVIDIA Jetson Coral Raspberry Pi) and manage updates and logs remotely. - Collaboration & support: Partner with Data Scientists to productionize experiments and guide model selection based on deployment constraints. - Work with Dev Ops to integrate ML models into CI/CD pipelines and cloud-native architecture. - Required

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

ITIL Foundation - AxelosAxelos, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

Account Analysis, Account Analysis, Audit Support, Budgeting, Business Development, Consumer Electronics, Contract Management, Customer Care, Digital Marketing Analytics, Electronic Hardware, Financial Planning and Analysis (FP&A), Generative AI, Internet Businesses, Manufacturing Equipment, Marketing Analytics, Process Orchestration, Sales, Sales Compensation, Salesforce Sales Cloud, Sales Forecasting, Sales Order Management, Sales Origination, Sales Performance Management (SPM), Sales Support, Semiconductors {+ 4 more}

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Sales & Support

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About Company

Genpact is a global professional services and IT consulting company that specializes in digital transformation, business process management (BPM), data analytics, artificial intelligence, and outsourcing services. The company was founded in 1997 as a unit of General Electric and later became an independent public company._x000d_ _x000d_ Genpact works with industries such as banking, healthcare, insurance, manufacturing, and retail, helping organizations improve operations through automation, AI, cloud, and analytics solutions. It has operations in more than 30 countries and employs over 140,000 people globally.

Manager, ML CV Ops Engineer

Genpact

Job Description

About Company

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