Manager

Experience: 1015 Years

Domain: Banking / Financial Services

Location: Gurugram

Job Summary

We are seeking an experienced Analytics Leader with 1015 years of experience in Banking Analytics and strong SQL expertise. The candidate will lead analytical initiatives, drive data-driven decision-making, manage stakeholder relationships, and deliver actionable insights across banking functions such as Retail Banking, Lending, Risk, Deposits, Digital Banking, and Customer Analytics.

Key Responsibilities

• Lead end-to-end analytics projects for banking business units.
• Translate business problems into analytical solutions and actionable recommendations.
• Design and develop complex SQL-based data extraction, transformation, and reporting solutions.
• Drive strategic analytics initiatives to improve customer acquisition, retention, profitability, and operational efficiency.
• Partner with senior business stakeholders to define KPIs and performance measurement frameworks.
• Build and oversee dashboards, scorecards, and executive reporting.
• Conduct customer, portfolio, product, and risk analytics.
• Ensure data quality, governance, and compliance with banking regulations.
• Mentor and guide junior analysts and analytics teams.
• Collaborate with Data Engineering, Technology, Risk, Finance, and Business teams to deliver scalable analytical solutions.

Business & Analytical Responsibilities

• Portfolio performance analysis.
• Customer segmentation and behavioral analytics.
• Profitability and revenue analytics.
• Campaign effectiveness measurement.
• Risk and delinquency trend analysis.
• Cross-sell and upsell opportunity identification.
• Executive-level KPI reporting and dashboard development.
• Data-driven business strategy recommendations.

Leadership & Stakeholder Management

• Manage interactions with senior leadership and business heads.
• Lead requirement gathering and solution discussions.
• Drive prioritization and delivery of analytical initiatives.
• Mentor team members and establish analytics best practices.
• Coordinate with cross-functional teams and external stakeholders when required.

Qualifications

• Bachelor's degree in Engineering, Statistics, Mathematics, Economics, Finance, Computer Science, or related field.
• MBA, Master's degree, or equivalent qualification preferred.

Preferred Experience

• 1015 years of analytics experience with at least 5+ years in Banking/Financial Services.
• Experience managing analytics teams and large-scale data initiatives.
• Strong understanding of banking products, processes, and KPIs.
• Experience working directly with business stakeholders and senior management.