Managed Services Specialist

Role: Managed Services Specialist

Experience: 1-5 yrs

Location: Greater Noida (5 DAYS WFO)

Timings: 7:30 PM-3:30 AM IST

Role Summary

The Managed Services Specialist I supports the intake, coordination, and execution of digital marketing deliverables across Dealer Inspire websites and related channels. Working closely with Performance Management, Design/Creative, SEO, and Digital Advertising teams, this role helps ensure marketing assets are accurately implemented and published according to campaign requirements and OEM brand standards.

Key Responsibilities

• Process incoming requests from Performance Management teams, dealers, and OEM partners
• Enter client inputs and campaign details into Salesforce and manage tasks in Wrike
• Create and track subtasks for deliverables including offers, banners, website content updates, personalizers, and social posts
• Publish approved assets to Dealer Inspire websites using CMS/backend tools
• Input non-design assets directly into website backend when final content is provided
• Coordinate with Design/Creative teams to ensure assets are routed for review and approval
• Perform basic QA checks to ensure accuracy of links, disclaimers, formatting, and timing
• Maintain organized tracking of assigned deliverables and deadlines
• Escalate issues or missing inputs to senior team members when needed

Typical Experience

• 13 years experience in marketing operations, digital production, or CMS content publishing
• Familiarity with project management tools (Wrike, Asana, Jira, etc.)
• Strong attention to detail and ability to follow defined processes
• Basic understanding of website content updates and marketing asset types

Success Indicators

• Accurate and timely completion of assigned tasks
• Consistent adherence to workflow processes
• Strong attention to detail and quality control
• Effective coordination with cross-functional teams