Logistics Manager

Supply Chain | Dentalkart (Vasa Denticity Ltd., NSE: DENTALKART)

Location: New Delhi (HQ) On-site

Reports to: AVP Supply Chain

Employment type: Full-time

About Dentalkart

Vasa Denticity Ltd. (NSE: DENTALKART) is India's largest online marketplace for dental products, serving

dentists, clinics, and dental institutions across the country through a multi-fulfilment-centre network.

Role Summary

We are looking for a Logistics Manager to own end-to-end outbound and reverse logistics across

Dentalkart's fulfilment network. The role carries full accountability for courier/3PL management, freight cost

optimization, delivery performance (NDR/RTO), and returns flow. It is suited to a hands-on, data-first

operator who turns operational data into decisions.

Key Responsibilities

Manage courier and 3PL partners across onboarding, SLA governance, rate negotiation, and periodic

performance reviews

Own outbound delivery performance on-time delivery, NDR resolution, and RTO reduction

Drive logistics cost optimization through zone/mode optimization, freight cost per shipment, and freight

reconciliation with recovery of billing discrepancies

Own reverse logistics end to end returns pickup TAT, cost, and closure

Manage the logistics tech stack (shipping aggregator and OMS/WMS), including allocation rules, AWB

sync, and exception handling

Build and run logistics dashboards and MIS; convert data into operational action

Coordinate cross-functionally with warehouse, customer experience, and finance teams

Lead and develop the domestic logistics coordination team

What Success Looks Like (First 12 Months)

Sustained reduction in logistics cost per shipment

Improved delivery success rate with lower NDR and RTO

Tighter returns TAT

Clean, reconciled freight billing with quantified recovery

Required Qualifications

7+ years in eCommerce / D2C last-mile logistics

B.E./B.Tech and MBA, preferably from a Tier-1 institute (IIT / NIT / IIM or equivalent)

Proven track record in courier/3PL management and freight negotiation

Dentalkart Vasa Denticity Ltd. (NSE: DENTALKART)

Strong analytical skills Excel, SQL, and BI tools; comfort making data-driven decisions

Hands-on experience with logistics aggregator and OMS/WMS platforms

Preferred

Lean Six Sigma or equivalent process-improvement certification

Experience with Clickpost, Vinculum, or the Zoho ecosystem

Exposure to multi-fulfilment-centre operations

Logistics Manager