Learning and Organization Development

Job Title: Learning and Organization Development

Location: Chennai

Exp Range: 1-4 Years

Only Work from Office (No Hybrid, No Remote, No Work from Home)

Shift Timing: Should be comfortable with night (US) & Rotational Shifts

JD: Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

Step 1: Visit https://ibegin.tcs.com/iBegin/

Step 2: Click to login

Step 3: Click New user (Register with us)

Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.

Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Should be flexible with night shifts & rotation shifts

Education / Qualifications

Candidates must be graduates or postgraduates with a specialisation in Human Resources. Freshers with relevant educational backgrounds are also eligible to apply.
Applicants should possess a sound understanding of the Human Resources domain, specifically with exposure to HR operations.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is essential for this role.

Work Experience

Candidates should have 14 years of relevant experience in Human Resources operations, with a focus on training coordination or learning administration.
A solid understanding of HR practices specific to the Singapore region is required.
Applicants must have prior exposure to managing training logistics, administering Learning Management Systems (LMS), or utilising e-learning tools within an organisational setting.
Basic familiarity with instructional design principles and methods for evaluating training effectiveness is expected.
Experience working on platforms such as SuccessFactors Learning, Cornerstone, or similar Learning Management Systems is preferred.

Skills

Strong Written and Verbal Communication
Proficiency in MS Office, Excel, and Basic Reporting Tools
Attention to Detail and Accuracy in Learning Data Entry, Session Tracking, and Learner Records
Basic Understanding of LMS (Learning Management System) Workflows Course Creation, Enrollment, Tracking
Coordination and Scheduling Skills for Training Logistics
Ability to Follow SOPs and Ensure Compliance (e.g., Mandatory Training Completions)

Key Job Responsibilities

Effectively review and comprehend various types of transactions received from the client, ensuring a thorough understanding of each transaction type prior to processing.
Accurately execute HR operations transactions in accordance with standard operating procedures and client requirements, maintaining data integrity and confidentiality.
Participate in and complete ad-hoc activities as assigned, demonstrating flexibility and responsiveness to dynamic team and organizational needs.

Learning and Organization Development