Lead Engineer
HCLTech
8 - 14 years
Bengaluru
Posted: 12/04/2026
Job Description
Job Title: Dynamics 365 CE Product Lead | Field Service & Customer Service
YOE : 8 - 14 years
Location: Pan India
NP: Immediate to 45 days.
JD is below:
Driving product vision, roadmap, and delivery for Dynamics 365 CE, with a strong focus on Field Service and Customer Service. Experienced in translating business needs into secure, highperforming CE solutions aligned to enterprise customer engagement strategies.
Own CE product strategy, backlog, and roadmap
Lead integrations across CE, F&O, Dataverse, Dual Write & ISVs
Champion Power Platform & Microsoft Fabric for automation and analytics
Manage releases, CI/CD, DevOps & PPAC environments
Partner with stakeholders, dealers, and vendors to drive adoption
Strong in Agile delivery, testing (UAT/SIT), change management & training
Passionate about improving service outcomes, dealer operations, and customer experience through modern Microsoft technologies, data, and AI.
#Dynamics365 #ProductOwner #FieldService #CustomerService #PowerPlatform #MicrosoftFabric #Agile #ERP #DevOps
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