L3 Middleware

L3 Middleware

Experience:7-15 years

Location: Hyderabad

Key Responsibilities:

Provide L3-level support for middleware environments including IBM WebSphere, IBM HTTP Server, IBM MQ, Microsoft IIS, Microsoft SharePoint, and Apache HTTP Server.

Perform installation, configuration, patching, upgrades, and migrations for all supported middleware platforms.

Design and manage high-availability, clustered, and load-balanced middleware configurations to ensure optimal performance and reliability.

Troubleshoot and resolve complex production incidents, performance bottlenecks, and integration issues across middleware layers.

Configure and manage Apache Tomcat and Apache HTTP Server (virtual hosts, SSL setup, load balancing, reverse proxy, etc.).

Administer and maintain Microsoft SharePoint Server and Microsoft IIS environments, including setup, configuration, patching, and upgrades.

Provide IBM MQ support including queue manager configuration, channel setup, and message flow troubleshooting.

Collaborate with application teams to plan deployments and manage dependencies.

Support and monitor batch jobs through Control-M, and manage file transfers via Connect:Direct.

Conduct root cause analysis (RCA) and implement preventive actions for recurring issues.

Maintain detailed documentation, runbooks, and SOPs for all middleware platforms.

Participate in a 24x7 on-call rotation for production support.