Key Account Manager – Industrial Solutions & Precision Engineering Products

Key Account Manager Industrial Solutions & Precision Engineering Products

Territory - PAN India

Location - Mumbai

Experience - 4-5 yrs

About the Role

Multidimensions is seeking a dynamic and customer-focused Key Account Manager to manage and grow relationships with strategic customers across key segments such as industrial Automation , Packaging , Machine tool, Tyre, Gear and Gear box manufacturers, Steel and Metal industry, Oil and Gas industry, General Plant and equipment manufacturers, System integrators.

The ideal candidate will be responsible for developing long-term customer partnerships, identifying new business opportunities, coordinating with technical and product teams, and driving sustainable revenue growth across our portfolio by upselling and cross-selling.

Key Responsibilities

• Manage and develop relationships with assigned key accounts to maximize customer satisfaction and business growth.
• Understand customer applications, challenges, and future requirements to identify cross-selling and upselling opportunities.
• Develop account plans and growth strategies for strategic customers.
• Coordinate with principals, product managers, and technical teams to provide effective solutions and support.
• Drive business development activities including customer visits, presentations, product demonstrations, and commercial discussions.
• Track enquiries, quotations, orders, and project opportunities through the sales cycle.
• Monitor customer buying trends, competitor activities, and market developments.
• Lead contract negotiations and commercial discussions to achieve mutually beneficial outcomes.
• Prepare sales forecasts, account reviews, and business reports for management.
• Ensure timely resolution of customer concerns and maintain high service standards.
• Support participation in exhibitions, seminars, and customer engagement programs.

Desired Skills & Qualifications

• Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, Instrumentation, or related field).
• 4-5 years of experience in Key Account Management, Business Development, Technical Sales, or Industrial Product Sales.
• Strong understanding of industrial automation, packaging , machine tools, Steel & metals, oil and gas products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to engage with stakeholders at multiple levels, including engineering, procurement, and senior management.
• Strong analytical and problem-solving skills.
• Proficiency in CRM systems and Microsoft Office applications.