Junior Sales Executive

JOB DESCRIPTION JUNIOR SALES EXECUTIVE

Company: DBGTECH Solutions

Industry: Smart Home Automation, Distribution and E-commerce

Location: Malad West, Mumbai

Employment Type: Full-time, Work from Office

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:00 PM

Salary: 25,000 to 35,000, plus performance incentives

Experience Required: 02 years

ABOUT DBGTECH SOLUTIONS

DBGTECH Solutions is a growing smart-home automation and distribution company operating across B2B, B2C, e-commerce and project-based business channels. We work with leading smart-home and automation brands and serve dealers, system integrators, architects, interior designers, businesses and end customers across India.

ROLE OVERVIEW

We are looking for an energetic and motivated Junior Sales Executive to handle customer enquiries, qualify leads, recommend suitable products, prepare quotations and follow up until order closure.

The candidate will receive training on smart-home automation products, brands and solutions. This role is suitable for someone with good communication skills who wants to build a career in technology and solution-based sales.

KEY RESPONSIBILITIES

Attend incoming sales enquiries received through phone, WhatsApp, email, website and social media

Understand customer requirements and recommend suitable smart-home products and solutions

Explain product features, benefits, compatibility and basic technical information

Prepare quotations, estimates and proforma invoices

Follow up regularly with customers until the enquiry is closed

Handle B2B and B2C customers professionally

Contact dealers, system integrators, architects and interior designers to generate business

Build and maintain long-term relationships with customers and business partners

Maintain accurate lead and follow-up records in CRM or Excel

Update the status of every enquiry, quotation and order

Coordinate with the technical team for product selection and project requirements

Coordinate with accounts, warehouse and logistics teams for payments, stock and dispatches

Follow up for advance payments and outstanding customer payments

Assist customers with order-related and basic after-sales queries

Identify opportunities for upselling and cross-selling related products

Achieve monthly sales, follow-up and conversion targets

Share daily and weekly sales reports with management

Maintain professional communication and protect customer and company information

REQUIRED QUALIFICATIONS

Graduate or diploma holder in any relevant field

Freshers and candidates with up to two years of sales experience may apply

Good verbal and written communication skills

Comfortable communicating with customers over phone, WhatsApp and email

Basic knowledge of MS Excel, Word and email communication

Ability to understand technical products and explain them in simple language

Strong follow-up, negotiation and customer-handling skills

Self-motivated, organised and target-oriented

Willingness to learn about smart-home automation products and technologies

Comfortable working from the Malad West office, Monday to Saturday

PREFERRED EXPERIENCE

Previous experience in inside sales, retail sales, tele-sales or B2B sales

Experience with electronics, electrical products, home automation, security systems, lighting or consumer technology

Experience preparing quotations and maintaining CRM records

Existing relationships with dealers, architects, interior designers or system integrators

Basic understanding of smart-home technologies such as Wi-Fi, Zigbee, Matter or Apple HomeKit

KEY PERFORMANCE INDICATORS

Number of leads contacted and qualified

Speed of response to new enquiries

Follow-up consistency

Quotations prepared

Lead-to-order conversion rate

Monthly sales achieved

New dealers and business partners onboarded

Accuracy of CRM and sales records

Customer satisfaction and repeat business

WHAT WE OFFER

Training in smart-home automation products and solutions

Exposure to leading international automation brands

Performance-based sales incentives

Opportunity to work in both B2B and B2C sales

Career growth based on performance and product knowledge

Practical experience in technology and solution-based selling

SELECTION PROCESS

1. Telephonic screening
2. Sales and communication assessment
3. Final interview with management

• Interested candidates may apply by sharing their updated CV along with their current salary, expected salary and notice period.