Junior Backend Support Engineer

Quickeee Junior Backend Support Engineer

Mumbai | 12 years | Full-time

About the role

Quickeee runs live 60-minute delivery operations in Mumbai real orders, real riders, real warehouse sync. When something breaks a stuck order, a failed webhook, a delayed rider ETA ops and category teams need answers fast, and right now that falls on senior engineers. We're hiring someone to own the first line of that response: read the logs, find what went wrong, fix what you can, and flag clearly what needs a senior.

This is not a feature-shipping role to start. It's a "find the problem before it becomes everyone's problem" role and it's the fastest way to learn how a real production system actually behaves under load.

What you'll do

• Investigate operational issues flagged by ops and category teams stuck orders, failed payments, sync mismatches
• Read application logs (CloudWatch) and trace an issue back to its source across the stack
• Run basic database queries to verify what actually happened to a specific order or record
• Fix straightforward bugs independently; escalate complex ones with a clear writeup of what you checked
• Support minor feature work and bug fixes on the NestJS backend and Flutter app under a senior's guidance
• Learn our deployment pipeline (AWS ECS, CI/CD) well enough to check deployment status and basic service health

What you need

• 12 years of professional engineering experience
• Working knowledge of JavaScript/TypeScript; some exposure to Node.js or NestJS
• Comfortable reading logs and forming a hypothesis you don't panic when something is broken and you don't have the full picture yet
• Basic SQL can write a SELECT with joins and filters to verify data without being told the exact query
• Genuine curiosity about why something failed, not just whether you fixed the symptom

Good to have

• Exposure to Docker, AWS, or any cloud deployment process
• Some Flutter or React experience
• Any exposure to monitoring/observability tools (CloudWatch, Datadog, or similar)

This role is not for you if

• You want to write greenfield features from day one with no production exposure
• You get uncomfortable when a problem doesn't have a clear answer yet
• You're looking for a pure DevOps or pure backend-development role this is investigative work first

How to apply

Send your resume to tech@quickeee.com with a short answer: describe a time you had to debug something with incomplete information. What did you check first, and how did you narrow it down?