IT Engineer

We are looking for a skilled IT Engineer to manage and support the organizations IT infrastructure, ensure smooth system operations, and drive technology-enabled process improvements. The role involves infrastructure management, network administration, system security, and automation of IT and business processes using modern technologies including AI-based tools. The ideal candidate should be capable of maintaining reliable IT systems while identifying opportunities for automation and efficiency improvements.

Key Responsibilities

• Manage and maintain the organizations IT infrastructure, including servers, desktops, laptops, networking devices, and related systems.
• Design, install, configure, and upgrade computer hardware, operating systems, and enterprise software.
• Monitor and manage LAN, WAN, and wireless network infrastructure to ensure seamless connectivity.
• Implement and maintain IT security systems, including antivirus, firewalls, and data protection mechanisms.
• Troubleshoot and resolve hardware, software, network, and infrastructure-related issues efficiently.
• Identify opportunities for process automation and implement automation tools or scripts to improve operational efficiency.
• Leverage AI-based tools and technologies to optimize IT operations, monitoring, data analysis, and workflow automation.
• Ensure systems are updated with the latest patches, security updates, and upgrades.
• Provide technical support and respond to employee IT service requests.
• Train employees on newly implemented hardware, software, and digital tools.
• Maintain documentation of IT infrastructure, system configurations, and automation processes.
• Prepare periodic reports on system performance, infrastructure status, and improvement initiatives.

Required Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field.
• 36 years of experience in IT infrastructure management and system administration.
• Strong knowledge of computer hardware, operating systems (Windows/Linux), and enterprise applications.
• Hands-on experience with LAN, WAN, VPN, and wireless networking technologies.
• Knowledge of IT infrastructure management, cloud environments, and system security protocols.
• Familiarity with process automation tools, scripting, or workflow automation platforms.
• Basic understanding or hands-on exposure to Artificial Intelligence (AI) tools and automation technologies.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Good communication and project coordination skills.

Preferred Skills

• Certifications such as CCNA, MCSE, CompTIA Network+, or Security+.
• Experience with cloud platforms (AWS, Azure, or Google Cloud).
• Knowledge of AI-driven automation tools, monitoring systems, and IT service management platforms.
• Exposure to cybersecurity practices and database security systems.