International Sales Coordinator

ABOUT UNITILE:

For three decades Unitile continues to shine as a beacon of innovation and trust in the building materials industry. As Indias No.1 Raised Access Floor Brand and a proud recipient of Asias Prestigious Rising Brand (2021) by BARC, we have consistently set industry benchmarks. Our commitment to innovation and quality has earned us a place among Indias Top 25 Best Workplaces in Manufacturing 2025, Great Places to Work for Women 2025 and the esteemed Great Place to Work Certification. These accolades reflect our dedication to fostering a positive, collaborative work culture where employees feel valued, empowered, and motivated to excel. Specializing in modular indoor and outdoor raised flooring systems, structural ceilings, partitions, and acoustics, we enhance spaces with intelligent designs that seamlessly blend form and function. With a proven track record of over 15,000+ clients and over 100 million sq. ft. of successful workplace transformations worldwide, our dynamic team continues to drive innovation and deliver value. As we look ahead, we remain committed to shaping smarter, more sustainable spaces, ensuring that our legacy of excellence continues to thrive for years to come.

YOUR ROLE:

The Sales Coordinator will act as a central execution anchor between the sales team and internal functions (production, logistics, marketing, and material management) to ensure accurate order processing, timely deliveries, and seamless customer support across international markets.

KEY RESPONSIBILITIES:

1. Order Management & Execution Control

Ensure accuracy of specifications, pricing, and commercial terms

Coordinate with internal stakeholders (sales, technical, production) for order readiness and approvals

2. End-to-End Order Tracking

Track orders from booking to dispatch readiness

Proactively follow up with production, material, and logistics teams to ensure adherence to committed timelines

3. Sales Support (Pre & Post Sales)

Provide backend support for client inquiries and technical coordination; ensure timely follow up until closure

Support international sales team with samples coordination, product collaterals, presentations and client submission documents

Assist in pre-qualification and tender support activities.

4. Inquiry Management & Lead Coordination

Manage inbound global inquiries (website, email campaigns, calls, social platforms)

Assign leads to respective sales managers and track progress until closure

5. Market Intelligence & Database Management

Conduct region-wise market research

Build and maintain structured databases of potential clients, consultants, and projects

Support digital marketing campaigns with targeted data

6. MIS, Coordination & Process Efficiency

Prepare and maintain MIS reports (order status, pipeline tracking, inquiry conversion)

Ensure accuracy and real-time availability of sales data for management review

Work closely with Production, Material Management, Logistics, and Marketing

Improve coordination efficiency and turnaround time

Identify gaps in order processing workflows and drive improvements

Skills & Competencies

Ability to multitask, work in a fast-paced environment, and meet deadlines

Well-organized and responsible with an aptitude in problem-solving

Self-motivated, quick learner and independent mindset

Strong analytical and problem-solving ability

Ability to communicate clearly with strong people skills

Technical Requirements

Familiarity with ERP systems

Experience with CRM tools like Zoho CRM, SAP, or Salesforce

Proficient in MS Excel & reporting

Comfortable with WhatsApp / Business communication tools

Exposure to AI tools (preferred)

Experience working with clients from SEA, GCC, USA/Europe market

Qualification

Bachelors Degree (any discipline)

5+ years of experience handling similar role

Preference will be given to candidates from same industry.

Salary would be in line with the experience.

ITS MUCH MORE THAN WORK HERE AT UNITILE!