International Patient Services Manager

International Patient Services Manager

Medical Tourism / Cross-Border Patient Coordination

Location: Delhi NCR / Mumbai (travel required)

About the Role

We are a UAE-based medical value travel firm working with global patients, especially from Africa, seeking treatment in India.

We are looking for a hands-on professional with prior experience in medical tourism / international patient coordination to manage hospital coordination, partner alignment, and end-to-end patient journeys from India.

Who Should Apply

• 25 years of experience in medical tourism / international patient services
• Experience working with hospitals or medical travel companies
• Exposure to international patient handling preferred, especially Africa / Middle East
• Strong coordination and stakeholder management skills

Key Responsibilities

• Coordinate with hospitals for treatment plans, quotations, and onboarding
• Manage the end-to-end patient journey from referral to discharge and return
• Work closely with hospitals, insurance partners, and referral agents
• Ensure quick turnaround on quotations, approvals, and payments
• Track cases, patient progress, and documentation
• Handle cross-border coordination and escalations in real time

Role Requirements

• Willingness to travel within India
• Ability to coordinate across time zones
• Strong communication and execution focus
• Comfort with structured documentation and tracking

Important Note

This is a hands-on, execution-focused role and not a pure relationship management or front-office role.

How to Apply

Interested candidates may apply here or share their CV at hr@duretechnologies.com.

Please mention Job Title Candidate Name in the subject line, along with your current location and notice period in the email.