Inside Sales Team Lead

About Software@Work

Software@Work India Pvt. Ltd. has been an established software solution provider for thepast 35 years. We focus on offering business software solutions to SMEs, and our currentofferings include the best business apps, including Tally and ERPNext . With over 20,000customers like Mercedes Benz, Tata Teleservices, Samsonite, Tata Motors, Accenture, Dun& Bradstreet, and Morgan Stanley, we take a solution-selling approach to customers inhelping them use software technology to manage their businesses. Our focus has always been on providing off-the-shelf software solutions designedspecifically for small-to-medium enterprises (SMEs) and distributed enterprise markets.Both our divisions, Tally. ERP 9 Solutions (https://www.sawindia.com/ ) and SoftwareHunt,are dedicated to helping customers find the right business software solutions.

The Role:

We are looking for a dynamic and result oriented Inside Sales Head to lead our inside salesteam, drive revenue growth, and build a high-performance sales culture. The idealcandidate will be a hands-on leader who understands our products and solutions, coachesthe team effectively, and leads by example in achieving targets

Key Responsibilities

• Lead, mentor, and motivate the inside sales team to achieve individual and teamtargets.
• Develop and execute sales strategies to drive pipeline growth and revenue.
• Monitor team performance, track KPIs, and implement improvement plans whererequired.
• Lead by example through active involvement in key opportunities, customerinteractions, and sales discussions.
• Ensure the team has strong product knowledge and follows a consultative sellingapproach.
• Conduct regular sales training, coaching, and performance reviews.
• Build and maintain strong customer relationships while supporting the team inhandling critical accounts.
• Analyse market trends, customer needs, and competitor activities to identify growthopportunities.
• Collaborate with Marketing, Pre-Sales, and Customer Success teams to maximizesales effectiveness.
• Maintain sales forecasts, pipeline visibility, CRM discipline, and managementreporting.

Key Requirements

• 4+ years of experience in Inside Sales, Business Development, or Sales Management.
• Proven experience managing and developing sales teams.
• Strong leadership, coaching, communication, and negotiation skills.
• Good understanding of B2B solution selling and sales processes.
• Ability to drive performance, accountability, and results in a target-drivenenvironment.
• Experience working with CRM systems and sales reporting tools.