Inside Sales Manager

Work Timings: 10:00 AM 7:00 PM

Working Days: Monday to Saturday (excluding public holidays)

Work Mode: Work from Office

Location: IIDE Corporate Office, Lower Parel, Mumbai

Reports to: Director of Sales

IIDE is Indias most trusted digital marketing institute, offering government-recognized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

As a Sales Manager at IIDE, you will manage and lead a team of sales counselors to achieve enrollment and revenue targets across India. This role involves day-to-day team management, execution of sales strategies, performance monitoring, and close collaboration with marketing to ensure high lead conversion and sustained business growth.

• Sales Target Achievement & Revenue Delivery:
• Achieve individual and team sales targets aligned with business plans.
• Manage lead conversion rates and maintain sales funnel hygiene.
• Drive new customer acquisition through direct sales and telesales.
• Monitor lead aging and ensure timely follow-ups by the team.
• Sales Strategy Execution & Process Improvement:
• Execute sales plans and campaigns designed by sales leadership.
• Drive cross-selling and upselling initiatives within the team.
• Share market insights and student feedback with product and marketing teams.
• Ensure effective CRM usage and adherence across the team.
• Team Management & Training:
• Manage and motivate a team of 1030 sales counselors.
• Conduct regular training on sales calls, pitches, objection handling, and lead management.
• Set daily, weekly, and monthly targets and track team performance.
• Support recruitment and onboarding of new sales team members.
• Reporting & Quality Assurance:
• Track and report team performance metrics including revenue per counselor and conversion rates.
• Conduct call audits and quality checks to maintain sales standards.
• Ensure proper lead allocation and CRM hygiene through regular audits.
• Additional Duties:
• Collaborate closely with marketing on lead quality and campaign effectiveness.
• Drive continuous improvement in sales processes and team productivity.
• Perform other duties as assigned by sales leadership.

• 23 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent)

OR

• Graduate / Postgraduate with 810 years of total work experience, preferably in sales or EdTech.
• Proven experience managing a sales team of 10 or more members.
• Strong understanding of sales conversion metrics and pipeline management.
• Excellent communication, leadership, and people management skills.
• Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
• Strong objection handling and negotiation skills.

• Experience supporting sales strategy execution and incentive planning.
• Ability to analyze data and create actionable performance reports.
• Familiarity with CRM processes and sales automation tools.

• Exposure to cross-functional collaboration with marketing and product teams.
• Experience working with international sales markets or teams.
• Certifications or training in sales leadership or CRM optimization.