Inside Sales Manager

Individual Contributor Role Assistant manager/ Manager - Inside sales

Location Hybrid

Minimum Experience 5 Yrs Plus in USA Market across all key verticals

An Inside Sales Manager in a BPO (Business Process Outsourcing) environment focuses on remote sellingusually via calls, emails, or virtual demosto U.S.-based prospects. This role is integral part of the Sales team and works as brand ambassadors to the Outside world primarily identifying business opportunities and generating a qualified sales pipeline.

Core responsibilities:

• Identifying qualified prospects through cold calling or email correspondence or social media platforms (Min 80 odd calls per day)
• Build Prospect lists based on an ideal customer profile.
• Identifying and creating database of decision makers, influencers at target companies that may be involved in a buying decision.
• Running outreach campaigns using emails, calls, and LinkedIn, social media touchpoints and set up meetings for the sales team
• Experience in using Tools & Tech (CRM platforms) like Salesforce, HubSpot, Dialers, Outreach, ZoomInfo, sales navigator, fresh sales etc.
• Driving revenue targets for U.S. market
• Coordinating with U.S.-based clients or stakeholders (often night shifts IST) for capability presentation, online and in person meetings.

Key Skills Required : U.S. Market Understanding

• Familiarity with U.S. buyer behavior, competition, holidays, time zones, knowledge of the cultural nuances of the US Region
• Strong command of neutral or Americanized English accent
• Sales analytics dashboards
• Self-driven candidate
• Performance Management
• Target-driven mindset (monthly/quarterly quotas)
• Experience with outbound/inbound campaigns