Infra Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 22/05/2026
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : DevOps
Good to have skills : Linux Operations
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Title: Azure Operations Resource (Level 9+)
Location: No location constraint, work in shifts, EST time zone
Job Summary:
We are seeking an experienced Azure Operations Resource with a strong background in managing and maintaining complex Azure environments. The ideal candidate will be responsible for ensuring the stability, performance of our Azure infrastructure, implementing best practices for operations, monitoring, and incident management.
Key Responsibilities:
1. Manage, monitor, and optimize Azure infrastructure and services (VMs, networking, storage, databases, etc.).
2. Incident management
3. Troubleshooting user reported issues
4. Implement and maintain operational best practices, including backup and recovery, disaster recovery, and high availability.
5. Monitor Azure environments for performance, security, and availability issues, and respond to incidents promptly.
6. Automate operational tasks using Azure Automation, PowerShell, or other scripting tools.
7. Provide expertise and guidance on Azure operational challenges and solutions.
Job Title: Azure DevOps Resource (Level 9+)
Location: No location constraint, work in shifts, EST time zone
Job Summary:
We are looking for a highly skilled Azure DevOps Resource to lead and implement our continuous integration, continuous delivery (CI/CD) pipelines and DevOps practices within Azure. The successful candidate will drive automation, improve deployment processes, and foster a culture of collaboration between development and operations teams.
Key Responsibilities:
1. Design, implement, and manage robust CI/CD pipelines using Azure DevOps.
2. Automate build, test, and deployment processes for various applications and services on Azure using Azure Biceps.
3. Administer and configure Azure DevOps organizations, projects, repositories, and build agents.
4. Implement infrastructure as code (IaC) using Azure Resource Manager (ARM) templates, Bicep.
5. Collaborate with development and operations teams to optimize development workflows and ensure seamless deployments.
6. Establish and maintain monitoring, logging, and alerting for applications and infrastructure.
7. Assigning permissions, troubleshooting issues reported by users and incident management.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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