Responsibilities

Monitor, support and administer Global WAN, wired and wireless LAN across corporate

offices and data centers

Respond to network incidents and alerts escalated by NOC or automated monitoring

tools Routine implementation of firewall ACL and policy changes

Implement firewall policies on Fortinet, Cisco and Palo Alto firewalls

Implement URL filtering using proxy/SASE cloud-based security platform

VPN Configuration and Private Access on SASE Configuration

Assist in secure network access controls and enforcement of enterprise security

standards.

Troubleshoot WAN issues and coordinate with SD-WAN vendors

Perform routine WAN and Internet link failover testing

Prepare and analyze WAN and Internet bandwidth utilization reports

Maintain routers, switches, and firewalls as per lifecycle management standards

Support link provisioning, stability checks, and escalation management with service

providers.

Follow Incident, Change, and Problem Management processes

Prepare and maintain Standard Operating Procedures (SOPs)

Work on Network Incidents, Service Request & Security Incidents with detailed analysis

Qualifications:

Bachelors Degree or Diploma in Electronics & Telecommunications, Computer

Science, Information Technology or equivalent

25 years of experience in networking-focused second-line (L2) support role

Strong understanding of networking fundamentals

Strong fundamentals in TCP/IP, routing, switching, VLANs, and wireless

networking

Hands-on experience with Cisco Catalyst, Data Center switches, routers, and

firewalls

Hands-on Cisco IOS and NX-OS operating systems

Knowledge of routing protocols: EIGRP, OSPF, BGP

Hands-on experience with Palo Alto Firewalls and Panorama

Experience with FortiGate Firewall.

Aruba Central (Wifi & Switches)

Network Access Control (NAC )

Experience using ServiceNow and Jira and Fresh Service ticketing systems

Infra Network Security Engineer