Information Technology Support Engineer

Step Into the World of Enterprise Infrastructure & Virtualization Excellence!

Role: Sr. Technology Support Engineer

Location: Ahmedabad

Experience: 5+ Years

Eligibility: B.E / B.Tech (Graduate)

Company: Ashtech Infotech (India) Pvt. Ltd.

Whats in it for You?

Take ownership of mission-critical enterprise infrastructure environments across servers, storage,

virtualization, backup, and Windows/Linux platforms. In this role, youll drive deployment, operations,

troubleshooting, and optimization of complex data center ecosystems. If you thrive in high-availability

environments, enjoy deep technical problem-solving, and want to work with enterprise-grade technologies

this opportunity is built for you!

What Youll Be Doing:

Install, configure, and support enterprise servers (Dell / HPE / Lenovo or equivalent)

Troubleshoot hardware issues: CPU, memory, disks, RAID/HBA controllers, firmware & drivers

Deploy and manage SAN/NAS storage (LUN provisioning, RAID, multipathing, performance tuning)

Administer virtualization platforms:

VMware vSphere / ESXi

Microsoft Hyper-V & Failover Clustering

Linux KVM

Manage VM lifecycle, HA, live migration & cluster patching/upgrades

Deploy and support enterprise backup & DR solutions (Commvault, NetBackup, Veeam, etc.)

Perform backup monitoring, restore validation & DR drills

Administer Windows Server and Linux (RHEL / Ubuntu / SUSE) environments

Execute OS patching, troubleshooting & performance optimization

Monitor infrastructure health and perform Root Cause Analysis (RCA)

Coordinate with OEMs & vendors for escalations and RMAs

Maintain technical documentation, SOPs & operational runbooks

What Were Looking For:

Strong expertise in server & storage architecture

Deep understanding of virtualization & clustering technologies

Hands-on experience in backup & disaster recovery environments

Proficiency in Windows & Linux OS administration

Solid understanding of networking fundamentals (VLANs, bonding, TCP/IP)

Experience working in enterprise / data center environments

Strong analytical, troubleshooting & incident management skills

Preferred Certifications:

VMware VCP

Microsoft Certification (Windows Server / Hyper-V)

Red Hat (RHCSA / RHCE)

Backup or storage certifications (Commvault, NetBackup, etc.)

Why You Should Apply:

Work on enterprise-scale infrastructure environments

Gain exposure to advanced virtualization & storage technologies

Play a key role in ensuring high availability & business continuity

Opportunity to lead critical incidents & infrastructure transformations

Enhance your expertise across multi-platform enterprise ecosystems

Ready to Elevate Your Career in Enterprise Infrastructure?

If youre passionate about servers, virtualization, storage, and resilient infrastructureand you thrive under

pressure while delivering operational excellencewed love to connect with you