Information Technology Desktop Support
Clock Edge Technologies Private Limited
2 - 5 years
Bengaluru
Posted: 21/06/2026
Job Description
Key Responsibilities
Provide IT Desktop Support and issue resolution
Manage and track tickets efficiently
Prepare SLA reports and monitor pending tickets
Handle reporting activities using Excel
Support end users and maintain communication with stakeholders
Required Skills
Strong experience in IT Desktop Support
Mandatory experience in ticket management
Good knowledge of Microsoft Office tools
Strong Excel skills (Lookups, Pivot Tables, basic formulas)
Excellent verbal and written communication skills
Willingness to work in rotational shifts / 247 environment
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