IAM Support Analyst

IAM/IGA Process Understanding: access request/approval/fulfillment, JML basics, entitlement/role concepts, least privilege

SailPoint IIQ Usage (Operational): navigate IIQ, interpret request states, campaign states, basic task/job outcomes; support users and collect evidence

Manual Fulfillment / Provisioning: execute manual provisioning steps, evidence capture, and traceability

Reconciliation Activities: run reconciliation, interpret results, identify mismatches, raise follow-ups and remediation tickets

Audit Evidence Support: collect/provide evidence (tickets, approvals, provisioning proof, campaign artifacts, reconciliation outputs) with consistency and quality

IIQ / IAM Data Awareness: understands what key artifacts mean (requests, certifications, exceptions, events) and how to interpret them