Housekeeping Manager

Key Responsibilities

Infrastructure & Maintenance

• Oversee maintenance of buildings, classrooms, laboratories, hostels, libraries, sports facilities, and administrative areas.
• Plan and execute preventive and corrective maintenance schedules for electrical, mechanical, HVAC, and plumbing systems.
• Coordinate with contractors, vendors, and internal maintenance teams.
• Ensure uptime of critical services (power, water supply, internet, lifts, fire systems).

Campus Operations Management

• Manage housekeeping, sanitation, and waste management (including compliance with Swachh Bharat guidelines).
• Oversee landscaping and horticulture activities to maintain green and clean campus standards.
• Ensure proper functioning of transport facilities, parking areas, and campus mobility services.

Safety, Security & Compliance

• Ensure compliance with Indian statutory requirements such as
• Fire safety norms (NBC 2016, local fire authority permissions)
• Pollution Control Board norms
• Electrical safety standards
• Labour law compliance for outsourced staff
• Oversee campus security operations, CCTV monitoring, access control, and emergency response systems.
• Conduct regular safety audits, risk assessments, and disaster preparedness drills.

Vendor & Contract Management

• Manage service contracts related to housekeeping, security, landscaping, transportation, and maintenance.
• Evaluate vendor performance and ensure adherence to SLAs.
• Prepare and monitor budgets for facility-related operations.

Energy & Sustainability Management

• Implement energy-saving initiatives, green campus practices, and sustainable operations.
• Monitor utility consumption (water, electricity, DG sets) and undertake efficiency improvement projects.
• Promote renewable energy use such as solar installations.

Stakeholder Coordination

• Liaise with university administration, faculty, hostel wardens, and student bodies to address facility-related needs.
• Coordinate event support including seating, sound systems, lighting, and venue preparation.
• Maintain transparent communication channels for complaint resolution.

Documentation & Reporting

• Maintain records of AMC contracts, statutory licenses, inspection reports, and maintenance logs.
• Prepare monthly/quarterly reports on infrastructure performance, budget utilization, and ongoing projects.

Qualifications & Experience

Essential Qualifications

• Bachelors degree in any discipline (however, Bachelors degree in Engineering (Civil/Mechanical/Electrical) or Facility Management shall be preferred).
• 35 years of relevant experience in facilities management; experience in educational institutions preferred.

Desirable Qualifications

• Post Graduate Degree in management
• Certification in Facility Management (e.g., IFMA, FMSI)
• Experience in a higher-education or large-campus environment or multi-building facilities
• Knowledge of ERP systems or campus management tools
• Proven leadership and supervisory experience.

Key Skills

• Strong leadership and team management
• Knowledge of Indian statutory compliance and safety norms
• Vendor negotiation and contract management
• Problem-solving and decision-making
• Excellent communication and coordination skills
• Budgeting and project management

Working Conditions

• Campus-based role with occasional extended or weekend hours during events, inspections, or emergencies.
• Coordination with multiple internal and external stakeholders.

Skills & Competencies

• Excellent organizational, coordination skills and Data-driven decision making
• Leadership and team management with Strong analytical and reporting abilities.
• Operational planning and coordination & High integrity and attention to detail.
• Ability to work with diverse stakeholdersstudents, staff, contractors and ability to handle multiple tasks and meet deadlines.
• Strong interpersonal and communication skills.
• Safety and compliance focus
• Crisis and incident management
• Negotiation and vendor management