Head - Presales & solutions

Comprint Tech Solutions is a Mumbai-headquartered IT lifecycle company operating across the full Procure Deploy Manage Extend Retire spectrum. The organisation is bootstrapped, profitable, and on an IPO-track trajectory.

Comprint operates eight sub-brands across the lifecycle: Serverstore (new OEM hardware), Refurbr (certified refurbished), Rentr (rentals and leasing), Troubleshootr (AMC and FMS), Maxtone (spares and components), Ecotribe (ITAD and recycling), Host360 (cloud and data centre hosting), and BreakITdown (media property).

Comprint is a Platinum Partner to HPE across servers, storage, and networking, and an authorised partner to Dell, ASUS, LG, MAXHUB, Intel, AMD, Samsung, Micron, Seagate, and 30+ other Tier-1 OEMs. The organization serves enterprise customers across BFSI, IT/ITeS, manufacturing, healthcare, education, and government, with a 6,000+ partner ecosystem driving pan-India reach.

• Design and build the Pre-Sales function from scratch.
• Allocate Pre-Sales capacity across Enterprise and Channel motions. Defend capacity allocation against pressure from either VP.
• Set the engagement model ticket-based engagement, no informal requests, all work scoped and tracked.
• Define the deal-size threshold for Pre-Sales engagement (recommendation: deals above 50L). Review quarterly.
• Govern Proof of Concepts POCs are expensive (4080 engineer-hours each). Joint approval with the relevant GTM VP. Only for deals with commercial commitment.
• Lead technical solutioning for the largest deals multi-Cr deals where the Head's personal involvement is warranted.
• Coordinate with Services & Support Head on the boundary between Pre-Sales work and L3 technical escalation work. Pre-Sales is not a tech escalation team.
• Build the technical playbook library reference architectures, BOM templates, RFP response templates, POC frameworks.
• Run quarterly OEM technical briefings HPE, Dell, ASUS, Cisco, NetApp, others to keep the team current.