Head of Salesforce Engineer

Head of Salesforce Engineering

Location: Kharadi, Pune

Experience: 15+ years overall | 10+ years Salesforce ecosystem

Domain: US-based / Global Investment Banking & Financial Services

Role Summary

We are seeking an experienced Head of Salesforce Practice to lead a large-scale Salesforce engineering organization supporting US-based and global Investment Banking clients. This is a strategic leadership role responsible for modernizing, scaling, and transforming complex Salesforce platforms, driving innovation, reducing technical debt, and delivering near-zero defect outcomes in testing and production.

The ideal candidate combines deep Salesforce technical expertise, strong investment banking domain exposure, exceptional client-facing capabilities, and modern engineering leadership, including leveraging AI tools across the SDLC to improve velocity, quality, and performance.

Key Responsibilities

Technology Leadership & Architecture

• Own architectural direction for enterprise-scale Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, and custom platforms.
• Lead customization and advanced engineering using:
• Lightning Web Components (LWC)
• Apex, Triggers, Batch & Queueable Jobs
• Integration patterns (REST, SOAP, Event-driven, Platform Events)
• Drive complete system remodeling and re-architecture to enhance:
• Performance
• Scalability
• Resilience
• Maintainability
• Proactively identify and eliminate technical debt, legacy patterns, and anti-patterns.

Delivery Excellence & Quality Engineering

• Establish engineering standards, design patterns, and best practices across teams.
• Drive development maturity to ensure:
• Minimal defects in SIT/UAT
• Near-zero production defects
• Embed automated testing strategies (unit, integration, regression).
• Enforce strong code quality, security, and compliance controls, especially for regulated banking environments.

Client Engagement & Innovation

• Act as the primary technology advisor for senior client stakeholders (MDs, COOs, Heads of Technology).
• Lead high-impact client interactions including:
• Architecture reviews
• Transformation proposals
• Innovation workshops
• Propose innovative enhancements to existing Salesforce ecosystems, aligned with business outcomes.
• Translate business problems into scalable Salesforce solutions.

People & Practice Leadership

• Lead and manage a large Salesforce organization (50+ resources) including:
• Salesforce Developers
• Salesforce Administrators
• Salesforce DevOps / Release engineers
• Build a high-performance engineering culture focused on ownership, accountability, and continuous improvement.
• Mentor technical leads and architects; develop next-level leadership within the team.
• Drive team motivation, skill uplift, and retention.

AI-Driven Engineering & Modern SDLC

• Champion the adoption of AI tools across the SDLC, including:
• GitHub Copilot
• Claude Code / similar AI coding assistants
• Apply AI for:
• Faster development velocity
• Improved code quality
• Reduced defects
• Smarter testing and reviews
• Establish AI-enabled engineering workflows while maintaining enterprise governance and compliance.
• Stay current with Salesforces AI roadmap and best practices.

Hands-on Technical Guidance

• Remain hands-on at a strategic level to:
• Review critical designs and code
• Guide teams through complex implementations
• Resolve high-severity production or architectural challenges
• Act as a technical benchmark and problem solver for the organization.

Required Skills & Experience

Must-Have

• 15+ years of IT experience with 10+ years in Salesforce engineering
• Strong experience with US-based or global Investment Banking / Financial Services clients
• Deep expertise in:
• LWC, Apex, Triggers
• Salesforce performance optimization
• Large-scale custom Salesforce implementations
• Proven track record of leading 50+ member Salesforce teams
• Strong expertise in Salesforce DevOps, CI/CD, and release management
• Exceptional client-facing communication and presentation skills

Leadership & Soft Skills

• Outstanding leadership, communication, and stakeholder management
• Ability to motivate, influence, and inspire large engineering teams
• Strong decision-making and problem-solving skills
• Experience managing senior client expectations and C-level discussions

Good to Have

• Experience establishing a Salesforce Center of Excellence (CoE)
• Salesforce Architect / Platform certifications
• Experience with multi-org, multi-region Salesforce landscapes
• Exposure to regulatory and compliance requirements in banking (SOX, data privacy, security)

Interested candidates can share their updated resume at shubham.saklani@ipivot.io or contact me at +91-9667834493.

If the call is not reachable, please drop a message on WhatsApp on the same number, and I will get back to you.