Head of IT & Information Security

Foxtale is one of India's fastest-growing D2C skincare brands, driven by science, innovation, and a mission to make effective skincare accessible to all. We create dermatologist-tested, high-performance products tailored for Indian skin. At Foxtale, you'll join a passionate, fast paced team redefining beauty for the modern consumer.

KEY RESPONSIBILITIES

1. IT Infrastructure & Operations

Own end-to-end IT infrastructure servers, networks, cloud environments, and end-user devices.

Ensure 99.9%+ uptime for all critical systems, especially our e-commerce and fulfilment stack.

Drive cloud strategy and optimisation across AWS / Azure / GCP, including cost governance.

Lead IT vendor relationships, SLA management, and procurement.

Oversee system administration, access controls, user provisioning, and lifecycle management.

2. Information Security & Data Privacy

Define and enforce Foxtale's information security strategy, policies, and standards.

Protect customer PII and transactional data in line with applicable data protection regulations (IT Act, DPDP Act, and international frameworks where relevant).

Build and manage a Security Operations function threat detection, incident response, and vulnerability management.

Conduct regular security assessments, penetration tests, and risk reviews.

Implement and maintain DLP (Data Loss Prevention), endpoint security, SIEM, and IAM solutions. Champion a security-first culture across the organisation through training and awareness programmes.

3. Compliance & IT Audit

Ensure compliance with relevant regulatory and industry standards (ISO 27001, SOC 2, PCI-DSS, GDPR/DPDP as applicable).

Lead internal IT audits and coordinate with external auditors; close audit findings within agreed timelines.

Maintain audit-ready documentation of systems, processes, and security controls.

Manage risk registers and ensure timely escalation and remediation of IT and security risks.

Partner with Finance, Legal, and Operations to align IT practices with business compliance requirements.

4. IT Strategy & Leadership

Build, mentor, and lead a lean, high-impact IT and security team.

Develop and manage the annual IT budget, delivering value through smart investments.

Define and execute a multi-year IT roadmap aligned with Foxtale's growth trajectory.

Act as the primary technology advisor to senior leadership on infrastructure, security, and digital risk. Drive automation and process improvement across IT operations to scale efficiently.

5. E-commerce & Business Systems

Provide hands-on oversight of the technology stack powering our D2C e-commerce platform. Collaborate with Product, Marketing, and Operations teams to ensure systems meet business needs. Manage integrations across ERP, CRM, OMS, WMS, and analytics platforms.

Ensure platform resilience during high-traffic events (sales, launches, campaigns).

Education

Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree or MBA preferred.

Relevant certifications highly valued: CISSP, CISM, CEH, ITIL and PMP

Experience

8+ years in IT Infrastructure and/or Information Security, with at least 45 years in a leadership or Head-of role.

Proven track record in a high-growth tech or consumer/D2C company you understand the pace and the stakes.

Hands-on expertise in scaling infrastructure for e-commerce: CDN management, cloud autoscaling, API security, and platform integrations.

Experience running or building a Security Operations function (SOC, SIEM, incident response).

Prior ownership of compliance programmes (PCI-DSS, SOC 2, or equivalent).

Technical Skills:

Cloud platforms: Deep familiarity with at least one of AWS, Azure, or GCP architecture, security controls, and cost optimisation.

Security suites: Hands-on experience with enterprise security tooling EDR/XDR (CrowdStrike, SentinelOne, or similar), SIEM (Splunk, Microsoft Sentinel, or similar), IAM (Okta, Azure AD), and DLP solutions.

Networking: Strong grasp of enterprise networking firewalls, VPNs, SD-WAN, zero trust architecture. System administration: Windows Server, Linux, Active Directory / Azure AD, and virtualisation platforms. E-commerce stack: Familiarity with platforms such as Shopify, Magento, or custom-built stacks; understanding of API ecosystems and webhook security.

Leadership & Soft Skills

Strong leadership and people management skills ability to hire, develop, and retain talent. Excellent stakeholder management; comfortable presenting risk and technology strategy to the C-suite.

Data-driven decision-maker who balances speed with rigour.

Clear communicator who can translate technical complexity into business language.

High ownership mindset you treat Foxtale's systems as if they were your own

Kindly mail your resume on vaibhavi.sawant@foxtale.in