Growth Consultant

JOB DESCRIPTION

Experience : 6 Month - 3 Yrs

Location : Bengaluru / Mumbai / Noida

Designation : Growth Consultant

About Compnay:

A leading retail execution and distribution management platform that helps consumer goods companies streamline field sales, distributor operations, inventory tracking, and market intelligence. The solution leverages data analytics and automation to improve visibility across the supply chain, enhance sales productivity, and support informed business decisions in both urban and rural markets.

About Role:

Looking for energetic professionals from the FMCG background who are passionate about customer success, implementation, client handling, and solving business challenges in a fast-growing SaaS environment.

Role: Growth Consultant Customer Success

Industry Preference: FMCG / Distribution / Retail / Supply Chain

Experience: 6 months to 3 years

Work Type: Client-facing | Product Implementation | Customer Success

Key Responsibilities:

End-to-end implementation and onboarding of SaaS products

Understanding customer requirements and coordinating with internal teams

Handling master data, reports, troubleshooting, and UAT support

Client communication and stakeholder management

Driving user adoption and ensuring customer satisfaction post go-live

Identifying opportunities for cross-selling and upselling existing solutions to customers

Building strong customer relationships to drive long-term engagement and business growth

We are looking for candidates with:

Strong communication & documentation skills

Good knowledge of MS Excel

Understanding of FMCG business processes

High ownership mindset and willingness to work in a startup environment

SaaS onboarding/support experience is an added advantage