Functional Specialist-Enterprise Apps

Area(s) of responsibility

About Birlasoft:
 
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

1.  About the Job – Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
2.  Job Title – Oracle E Business Suite (EBS) – Discrete Manufacturing Functional Consultant
3.  Location: Bangalore/Pune/Mumbai/Noida/Hyderabad/Chennai
4.  Summary –
We are seeking an experienced Oracle EBS Discrete Manufacturing Functional Consultant to support a high volume production environment. The role requires strong hands on expertise in Discrete Manufacturing and close coordination with technical, onsite, and business teams to ensure smooth day to day operations, issue resolution, and continuous process stability.
The consultant will be responsible for incident management, root cause analysis, month end support, and functional troubleshooting across manufacturing and related supply chain modules.

Key Responsibilities
Production Support & Incident Management
•    Provide L2/L3 functional support for Oracle EBS Discrete Manufacturing modules in a production environment.
•    Analyze, troubleshoot, and resolve manufacturing related incidents, ensuring adherence to SLAs.
•    Handle shift handovers, priority incidents, and business critical issues during month end and peak operations.
•    Perform functional root cause analysis (RCA) and work closely with technical teams for permanent fixes.
Functional Expertise
•    Support core Discrete Manufacturing processes, including: 
o    Bills of Material (BOM)
o    Routings
o    Work in Process (WIP)