Functional Architect

!! Hiring !!

Position-Salesforce Functional Application Architect (CPQ & Order Management)

Experience-7+ Years

Notice - Immediate to 30 Days

Location- Chennai (Only Chennai Preferred candidates)

Preferred Candidate -Non Technical

Key Responsibilities

Application Design & Architecture

Own and manage end-to-end functional design for CPQ and Order Management processes within Salesforce CPQ and Salesforce Order Management.

Translate high-level solution designs and business requirements into detailed functional specifications and architecture blueprints.

Define scalable product catalog structures, pricing models, discounting frameworks, and quoting processes.

Design order lifecycle flows including order capture, validation, fulfillment orchestration, amendments, and cancellations.

Ensure alignment with enterprise standards, scalability, and performance.

Requirements Translation & Delivery Support

Convert epics and business requirements into detailed user stories with clear acceptance criteria.

Partner closely with Product Owners, Sales Operations, Finance, and Delivery Teams to ensure accurate implementation.

Support sprint planning, backlog grooming, and provide ongoing functional clarifications.

Utilize tools such as Jira and Confluence for requirements management, documentation, and agile delivery tracking.

Stakeholder Collaboration

Act as the primary functional interface between Domain Owners, Solution Architects, Delivery Owners, and business stakeholders.

Collaborate effectively with stakeholders and development teams across multiple time zones, ensuring alignment and timely delivery.

Work closely with Sales, Finance, Legal, and Operations teams to streamline quote-to-cash processes.

Facilitate cross-functional discussions across CRM, billing, revenue recognition, and fulfillment systems.

Data & Integration Oversight

Define and govern data flows across CPQ, Order Management, Billing, and downstream fulfillment systems.

Ensure pricing accuracy, contract integrity, and order data consistency.

Oversee integrations with ERP, payment gateways, tax engines, and revenue systems.

Support master data management for products, pricing, and customer data.

Production Support & Optimization

Provide Level 2 and Level 3 production support for CPQ and Order Management applications.

Troubleshoot issues related to pricing, quoting, order processing, and contract lifecycle.

Continuously optimize quoting efficiency, order processing times, and system performance.

Monitor system health, data quality, and business KPIs.

Governance & Best Practices

Establish and enforce best practices for CPQ and Order Management, including product modeling, pricing governance, and approval workflows.

Ensure compliance with enterprise architecture, audit, and financial controls.

Drive documentation, knowledge management, and reusable design patterns.

Promote standardization and scalability across quote-to-order processes.

Required Qualifications

Bachelors degree in Business, Information Systems, or related field.

6+ years of experience in Salesforce ecosystem with strong focus on Salesforce CPQ and Salesforce Order Management.

Proven experience working with globally distributed teams across multiple time zones.

Hands-on experience with Jira and Confluence.

Strong understanding of quote-to-cash processes, pricing strategies, and order lifecycle management.

Experience with product catalog design, pricing rules, discounting, and approvals.

Proven ability to translate business requirements into scalable functional designs.

If you will be interested please share your candidature

riya@skyleaf.global

Contact-9953190293