Functional Analyst

Dentsu

0 - 3 years

Mangalore

Posted: 28/04/2026

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Job Description

The primary purpose of this role is to be part of Business Platforms Bangalore team to deploy / implement SAP Concur Expense & Request modules, dentsu’s global T&E application. Concur Expense is currently live in 24 markets with 28,000 active users & Concur Request launched in dentsu during Q3 2024. The person will closely work with the Expense & Request implementation team members, Corporate Card Team, Travel Team, Market Admins & other stakeholders to ensure the system is fully optimised and updated.

Job Description:

Proactively work with market admins to ensure high priority issues are addressed in a timely manner

• Co-ordinate with service assurance team - assisting markets on masterdata management (mainly: List import & Employee import)

• Monitoring interfaces between Workday, Concur &D365 (BizTalk & Snaplogic)

• Knowledge on integrations, APIs & Web Services

• Maintaining allowances, tax & mileage rates on Concur

• Handling Change Requests raised by existing / live markets

• Working with Deployment team at the time of handover

• Assisting markets during hypercare & focus on positive user experience

• Maintaining internal progress trackers

• Help Service assurance team on any BAU requests as and when needed

• Maintaining the SAP Concur reporting suite

• Liaising with live markets to create ad hoc Cognos reports as & when required

• Experience in creating Cognos reports, adding prompts, filters, grouping, sorting & scheduling

• Co-ordinating with Business Admin to understand technical challenges & provide solutions

Location:

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent

About Company

Dentsu is a global advertising and digital marketing agency headquartered in Tokyo, Japan. It is part of the Dentsu Group Inc., one of the largest advertising and communications groups in the world. Dentsu specializes in providing integrated marketing solutions, including digital marketing, media planning, content creation, data analytics, public relations, and customer experience management. The company operates across numerous industries and markets, serving clients with innovative strategies to drive brand growth and engagement. With a strong focus on technology and creativity, Dentsu aims to deliver impactful, data-driven campaigns tailored to modern consumer behavior.

Functional Analyst

Dentsu

Job Description

About Company

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