File Operations Engineer

Job Description

3 5 years of experience in Managed File Transfer (MFT) administration, operations, or

related IT field

Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)

Exposure to MFT platforms and file transfer tools

Basic scripting or automation skills (Python, Bash, PowerShell preferred)

Knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows

Familiarity with Linux/Windows operating systems

Interest in cloud technologies (AWS preferred)

Strong analytical, problem-solving, and troubleshooting skills

Ability to follow documented procedures and work within established guidelines

Required Core Competencies (must be demonstrated in your background and interview responses):

Communication: Clear writing, active listening, and the ability to explain technical topics in

plain terms.

Accountability: Track record of delivering quality work, owning outcomes, and learning from

setbacks.

Willingness to Learn: Demonstrated adaptability with new frameworks, technologies, or

methodologies.

Team Orientation: Experience working collaboratively in agile environments and contributing

to shared goals.

Self-Awareness: Openness to feedback, ability to recognize limitations, and willingness to

give credit where due.

Requirements

Assist in monitoring MFT platform performance and uptime

Support day-to-day file transfer operations, including job monitoring, troubleshooting, and

incident resolution under guidance

Escalate unresolved issues to senior engineers while documenting findings

Perform routine file transfer tasks, including onboarding new file transfer partners and

updating configurations

Create and maintain documentation for workflows, standard operating procedures (SOPs), and

troubleshooting guides

Follow security and compliance standards for handling sensitive information

Work with internal teams to understand requirements and implement changes under

supervision

Assist in maintaining logs and audit records for operational activities

Participate in knowledge sharing and training sessions to enhance skills

Support automation initiatives by writing or modifying basic scripts under mentorship

Collaborate with cross-functional teams to ensure smooth data transfers between internal

and external systems

Benefits

5 Days Working

One Complimentary Meal per Day

Internet Reimbursement

Gym Reimbursement

Group Medical Insurance

Mental Health support benefits

Relocation Assistance (if Applicable)