Exhibition Manager

JOB PURPOSE:

The incumbent is expected to coordinate and manage events, conferences and exhibitions at the Jio World Convention Centre (JWCC). S/he is responsible for delivering exceptional guest experience by ensuring all technical and logistics aspects run seamlessly. S/he liaises and coordinates with suppliers and vendors, overseeing the exhibition set-up, running and dismantling by contractors. S/he coordinates on all aspects of the exhibition.

JOB ACCOUNTABILITIES:

• Delivery of all tasks allocated by Head, JWCC Events Delivery & supporting in running of various events & exhibition in JWCC
• Managing & maintaining floor plans & exhibitor queries related to them
• Assist in implementation of all service agreements
• Attend all relevant meetings, internal & external
• Maintain Minutes of Meetings & updating all stakeholders with the same
• Collect & document all licenses / structural permissions / layouts
• Delivery of operational requirement on ground in co-ordination with the sales team
• Maintaining & delivery of various schedules of services such as: Electricals, furniture, Signage, Rigging, catering & Temporary staff
• Compile post event report & analysis in tangent with other team members
• Understand JWC Standards, Commitments & embed them in your day-to-day work life in JWCC
• Flexibility of Travel & working hours during operational delivery
• Assist sales team in any assistance required on ground during event days related to the customer / exhibitors requirement
• Keep vigil on HSE norms of JWC followed by suppliers / vendors / customers & update respective team in case of any discrepancy
• Monitoring of setup Construction of event, exhibitions & ensuring Customer satisfaction

SKILLS/COMPETENCIES REQUIRED:

• Analytical and detailed approach in pursuing any project or task assigned
• Ability to maintain the highest level of professional demeanour and experience of working effectively in a dynamically evolving institution
• Strong background in exhibition operation, customer service, crowd management, hospitality sales and services
• Ability to read & understand various technical, standard floor layout plans.
• Strong interpersonal and communication skills
• Excellent organizational skills, including multitasking, time management, and meticulous attention to detail
• Developing constructive and cooperative working relationships with others, and maintaining them over time
• Ability to demonstrate problem solving and ability to handle various projects simultaneously under tight deadlines
• Experience with managing information systems such as computer hardware and software systems, familiarity with MS office products especially Microsoft Excel.

QUALIFICATIONS:

• Bachelors degree in event management or a related discipline from accredited college or university
• Diploma or a professional course in event management system study

EXPERIENCE:

• 5 - 8 years of total work experience.
• Pre-opening experience in Event management companies, Convention and Exhibition Centre will be an added advantage.
• Flexibility in working hours and operational shifts and weekends
• Ability to handle pressure situations in the event of last-minute changes in strategy, workflow and/or guest demands
• Physical fitness