Executive Personal Assistant

MANGO STATIONERY PVT LTDOPEN ROLE

Executive Assistant to the Founder

Mumbai, India Full-Time In-Person Immediate Joining Fresher3 Yrs Exp

ABOUT THE COMPANY

We're not just a stationery brand.

We're building India's most loved creative-lifestyle retail experience.

Mango Stationery is an omnichannel retail and B2B company operating 3 stores, an online Shopify store, and an active corporate gifting vertical. We carry some of the world's finest writing instruments Kaweco, Pilot, Cross, Montblanc and are in an active phase of scaling, launching new private-label brands, and reshaping how stationery is experienced in India.

We move fast. We're ambitious. And we hold ourselves to a high standard.

THE ROLE

The Founder's right hand and eventually, a lot more.

This is not a traditional secretary role. You will work directly with the Founder, who manages marketing, brand, B2B, operations, and multiple side ventures simultaneously. You'll be the person who makes sure nothing falls through the cracks across vendors, clients, teams, content pipelines, and calendars. If you're someone who finds satisfaction in order, follow-through, and getting things done without being told twice, this role was written for you.

WHAT YOU'LL DO

Your day-to-day will look different every day.

Own the Founder's calendar, task lists, and follow-up pipeline proactively, not reactively

Track open loops across vendors, clients, team members, and external agencies; chase for closure

Draft and manage communication on WhatsApp, email, and internal tools on the Founder's behalf

Coordinate between store teams, B2B clients, logistics partners, and marketing vendors

Assist in executing marketing campaigns collating assets, coordinating shoots, following up on deliverables

Prepare briefs, meeting notes, summaries, and simple reports as required

Handle ad-hoc research tasks competitor scans, vendor shortlists, product lookups

Manage operational errands and vendor coordination for the business and side ventures

Maintain trackers, documentation, and SOPs as the business scales

Gradually take on more ownership as trust is built this role has a real growth ceiling if you earn it

WHO YOU ARE

Skills can be taught. These can't.

Follow-through is non-negotiable

You close loops. You don't let things die in inboxes. You remind before being reminded.

You take ownership

Once a task is yours, you run with it. You don't wait to be micromanaged.

Communication is your superpower

Clear, concise, professional whether it's a WhatsApp message or a formal email.

You're disciplined

Punctual. Organised. You create structure even in chaotic situations.

Tech is not intimidating

Google Sheets, Notion, WhatsApp Business, basic Canva you pick up tools fast.

Hungry to learn and grow

You're early in your career and you want to be built up. You absorb fast and ask smart questions.

REQUIREMENTS

The baseline

Graduate in any discipline (Business, Mass Comm, BMS, BAF, or similar preferred)

03 years of work experience; prior EA or ops experience is a plus, not a must

Proficient in written English and Hindi; Marathi is a bonus

Comfortable with Google Workspace (Docs, Sheets, Drive, Calendar)

Based in Mumbai; able to travel between store locations as needed

Available to join within 23 weeks

WHAT'S IN IT FOR YOU

More than a job title.

A front-row seat to how a founder builds and scales a multi-vertical business

Exposure across retail, brand, B2B, content, and operations simultaneously

Direct mentorship from the Founder if you perform, your growth is accelerated

A genuinely interesting product world luxury pens, stationery, gifting, and emerging lifestyle brands

Competitive compensation based on experience and fit

PRE-INTERVIEW ASSIGNMENT

Show us how you think before we meet.

Before scheduling an interview, all shortlisted candidates will be asked to complete this task. There are no right or wrong answers we're looking at how you approach things, not just what you produce. Time expected: 6090 minutes.

TASK 01 / 04

The Follow-Up Scenario

You are the EA to the Founder of a premium stationery brand. A vendor who was supposed to deliver product samples for a corporate gifting pitch (happening in 3 days) hasn't responded to two previous WhatsApp messages sent 4 days ago and 2 days ago.

Write:

A WhatsApp follow-up message (firm but professional)

A formal email as a backup escalation

A 3-line note to the Founder explaining the situation and what you've done

Evaluates: Written communication Ownership Pressure handling

TASK 02 / 04

Organise the Chaos

Below is a messy list of things the Founder mentioned in a 10-minute voice note on Monday morning. Your job is to:

Convert it into a clean, prioritised task list for the week

Assign rough owners (Founder / You / External)

Flag what needs to happen today vs. this week vs. can wait

"...call the Worli store manager, she had some issue with the POS system... also I need someone to draft a proposal for that school that inquired about bulk notebooks last week... oh and remind me I had a lunch on Thursday, confirm that... the Shopify homepage needs to go live before the weekend, check with the agency... also get me three quotes for gift box packaging, not too expensive... and I think we owe the Andheri store a salary advance, check with accounts... yeah and I need a deck ready for the investor call next Wednesday, rough draft is fine..."

Evaluates: Prioritisation Clarity Operational thinking

TASK 03 / 04

Research Sprint

We're exploring the idea of sending a curated welcome-to-the-team stationery kit to new joinees at mid-to-large corporates in Mumbai as part of our B2B gifting pitch.

In under 45 minutes, find and send us:

5 companies (with LinkedIn/email) that have hired 50+ people in Mumbai in the last 3 months (any sector)

The name and designation of the right person to reach out to at each (HR head, Admin head, etc.)

A one-line pitch you'd use to open the conversation on WhatsApp or email

Evaluates: Research ability Resourcefulness Instinct for business

TASK 04 / 04

Tell Us About You

No resume fluff. Answer these three questions in plain language (50100 words each):

What's the most chaotic situation you've had to manage, and what did you do?

What does 'taking ownership' mean to you give a real example.

Why do you want to work directly with a founder at this stage of your career?

Evaluates: Self-awareness Communication Cultural fit

How to Apply

Send your completed task + a short intro (no longer than 5 lines about yourself) to hr@mangostationery.com and sitanshuchheda@mangostationery.com with the subject line: EA Application [Your Name].

Shortlisted candidates will be contacted within 5 working days for a 30-minute in-person or video interview. We move quickly so should you.

Please note - only Email applicants will be considered for the role.