EXECUTIVE OPERATIONS ASSOCIATE MANAGE

The Executive Operations Associate Manager supports the Managing Director India and General Manager for APAC countries outside of India by coordinating leadership operating cadence, executive governance routines, cross-functional initiative tracking, and business follow-through across regional priorities. The role manages executive office operations while supporting PMO discipline through action tracking, dependency management, leadership reporting, and structured follow-up on business priorities. This role operates with discretion, sound judgment, and confidentiality while enabling effective coordination across leadership teams, functional stakeholders, and internal business partners. The role contributes to operational effectiveness by supporting business planning, employee engagement activities, executive materials, and organizational communication workflows.

Job Functions & Responsibilitie

• s
  Manage and prioritize executive office operations for the Managing Director India and General Manager for APAC countries outside of India with discretion, professionalism, and sound judgmen
• t.Coordinate leadership governance routines, including meeting cadence, agenda planning, action tracking, dependency management, and follow-up reportin
• g.Maintain initiative trackers, status dashboards, risk logs, and decision records for defined leadership priorities and regional program
• s.Support cross-functional program coordination by consolidating updates, identifying risks or blockers, and escalating items requiring leadership attentio
• n.Prepare executive reporting materials that summarize progress, decisions, dependencies, risks, and required actions across leadership initiative
• s.Coordinate leadership meetings, business reviews, customer engagements, executive visits, and internal business event
• s.Support PMO governance for leadership initiatives, organizational programs, and defined strategic project
• s.Prepare executive presentations, dashboards, reports, briefing materials, and business summaries for leadership revie
• w.Coordinate with stakeholders across Engineering, Product, Delivery, Human Resources, Finance, Operations, and other functions as require
• d.Organize leadership town halls, employee engagement initiatives, culture programs, and internal communication activitie
• s.Support internal and external stakeholder coordination, including customer interactions, executive communications, and leadership follow-throug
• h.Coordinate planning and execution of leadership offsites, workshops, organizational meetings, and regional engagement event
• s.Maintain operating cadence for leadership reviews, governance meetings, recurring updates, and executive decision-support routine
• s.Manage complex executive calendars across multiple time zones, stakeholder groups, and business prioritie
• s.Coordinate domestic and international travel arrangements, itineraries, expense documentation, and related logistic
• s.Perform all other duties and activities as require
• d.Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core value
• s:Mission: To empower insurers to reimagine the future of insuran
• ceVision: To transform insurance technology, helping insurers be smarter, faster, and more efficient, and ultimately provide the best protection for people and business
• esValues: We Prioritize Respect, We Listen, We Care, We Add Value, and We Le

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Competenci

• es:Core Employ
• ee:Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clien
• ts.Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals; includes the ability to recognize and incorporate a broad range of diverse perspectiv
• es.Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisio
• ns.Accountability: Willingness to accept responsibility for your actions and work; ability to set and achieve meaningful outcomes for onese
• lf.Adaptability: Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valu
• ed.Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat othe
• rs.Cultural Agility: Ability to effectively and comfortably adapt to different cultural contexts. It involves the capacity to understand, communicate, and interact with people from diverse cultural backgrounds in a respectful and inclusive mann

er.
Qualificati

ons:REQUI

• RED:Bachelors degree in Business Administration, Management, Communications, or a related field, or equivalent relevant experie
• nce.5+ years of experience supporting senior executives, regional leaders, country leaders, Managing Directors, or comparable leadership ro
• les.Experience working in global, matrixed organizations with geographically dispersed stakehold
• ers.Experience supporting executive office operations, leadership coordination, business reviews, or cross-functional operating rhyt
• hms.Experience preparing executive-level presentations, reports, meeting materials, and business summar
• ies.Experience coordinating organizational initiatives, employee engagement activities, leadership events, or internal communication progr

ams.
PREFE

• RRED:Experience in SaaS, technology, enterprise software, insurance technology, or professional services environm
• ents.Experience supporting GCC, regional, or country leadership t
• eams.Experience with PMO coordination, governance routines, or leadership initiative trac
• king.Masters degree in Business Administration, Management, Communications, or a related f

ield.
Knowledge, Skills, Abilities & Beha

• viors:Knowledge of executive office operations, leadership cadence management, and business coordination prac
• tices.Knowledge of PMO tracking methods, governance routines, action management, and dependency coordin
• ation.Knowledge of executive communication formats, including presentations, dashboards, reports, briefing notes, and business summ
• aries.Skill in managing complex calendars, executive priorities, meeting cadence, and time-sensitive deliver
• ables.Skill in preparing accurate, concise, and professional executive mate
• rials.Skill in coordinating cross-functional stakeholders across multiple business functions and geogra
• phies.Skill in using Microsoft Office Suite, including PowerPoint, Excel, Outlook, Teams, and Share
• Point.Skill in using collaboration and productivity tools such as Confluence, Jira, or similar plat
• forms.Ability to handle confidential information with discretion, professionalism, and sound jud
• gment.Ability to identify risks, follow up on actions, and support timely completion of leadership deliver
• ables.Ability to balance competing priorities and operate effectively across overlapping regional time
• zones.Ability to support employee engagement programs, leadership forums, organizational events, and communication activ
• ities.Ability to use AI-assisted productivity tools responsibly to support meeting summaries, presentation development, workflow efficiency, reporting, and communication dra
• fting.Demonstrates ownership, reliability, attention to detail, and proactive follow-th
• rough.Demonstrates sound judgment when escalating issues, coordinating stakeholders, and supporting executive prior

ities.

Work Environment & Other Requi

• rements:Travel: [X] 0-10% [] 11-25% [] 26-50% [] 51-75% []
• 76-100%Specia
• l Hours:Work Authorization: Must be legally authorized to work in the country of the job
• locationPhysical Requirements: [X] Sedentary Work [] Li
• ght WorkSedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria
• are met.Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for li