Executive

Job Title:

BPM Executive Semi Voice (TEM Process)

Job Description:

We are hiring freshers for our BPM vertical supporting Telecom Expense Management (TEM) operations. This is a semi-voice role involving both backend processing and client interaction.

Key Responsibilities:

• Support TEM operations including invoice validation, data processing & analysis
• Handle telecom billing queries via calls/emails
• Work on telecom expense tracking and reporting
• Ensure accuracy and adherence to SLAs
• Coordinate with internal teams and clients for issue resolution

Eligibility Criteria:

• MBA (Finance) / CA Freshers(as per your original requirement)
• Strong analytical and communication skills
• Basic understanding of billing / telecom / expense management (good to have)
• Comfortable working in a 24/7 rotational shift (including night shifts)

Shift Details:

• 24/7 environment
• Rotational shifts (including night shifts)