EUC Support Engineer

Department: IT Infrastructure / End User Computing (EUC)

Timing : APAC

Job Summary

:We are seeking a skilled DaaS / EUC Support Engineer with hands-on experience in endpoint management, device lifecycle support, vulnerability remediation, and ITSM-based service delivery. The candidate should have expertise in Microsoft Intune, Automox, JAMF, MDM platforms, vulnerability assessment, EUC hardware support, and vendor coordination. The role ensures seamless endpoint operations across Windows, macOS, and mobile devices

.
Key Responsibilitie

s: Manage endpoints using Intune, Automox, JAMF, and MDM too

ls Handle device provisioning, software deployment, patching, and complian

ce Support DaaS and EUC operatio

ns Perform patch management and vulnerability remediati

on Execute onboarding and offboarding activiti

es Coordinate with vendors for hardware and service suppo

rt Manage incidents through ITSM tools like ServiceNow or Reme

dy Maintain documentation and ensure SLA adheren

ce
Required Skil

ls: Strong experience in Intune, Automox, J

AMF Knowledge of Windows, macOS, and mobile device managem

ent Experience in patching, vulnerability management, and complia

nce Familiarity with Azure AD / Active Direct

ory Experience in ITSM tools (ServiceNow/HPSM/ BMC Reme

dy)
Experie

nce:48 years in EUC / Endpoint Management / Desktop Sup

port
Preferred Certificat

• ions:Microsoft Endpoint Administ
• rato
• rJAMFITIL Found
• ationAu

tomox
Candidate Pr

• ofile:Strong communication and stakeholder mana
• gementCustomer-focused and pro
• activeAbility to work in fast-paced enviro