Engineering Manager

Engineering Manager

Role Summary The Engineering Manager is responsible for driving technology strategy, execution excellence, and scalable platform development. This role bridges business goals with technical delivery, ensuring high-quality product development, operational efficiency, and innovation across systems and teams. The EM plays a critical leadership role in building high-performing teams, optimizing engineering processes, and enabling business growth through technology.

Key Responsibilities

Define and execute the technology roadmap aligned with business objectives

Drive scalable architecture decisions across platforms and services

Lead modernization initiatives (microservices, automation, etc.)

Ensure systems are secure, resilient, and high-performing

Oversee end-to-end product development lifecycle

Ensure timely delivery of projects with high quality

Establish and enforce engineering best practices and standards

Drive Agile methodologies and continuous improvement

Manage core systems such as (not limited):

User management and authentication Billing, wallet, and payment systems

Messaging platforms (SMS, WhatsApp, etc.)

Ensure high availability, scalability, and fault tolerance

Build and mentor high-performing engineering teams

Define team structure, hiring plans, and capability development

Drive performance management and career growth

Foster a culture of ownership, accountability, and innovation

Work closely with Product, QA, DevOps, Sales, and Leadership teams

Translate business requirements into technical execution plans

Act as a key stakeholder in strategic decision-making

Establish KPIs for engineering efficiency and delivery

Monitor system performance, uptime, and incident management

Drive automation in testing, deployment, and monitoring

Ensure compliance with security and data governance standards

Evaluate and onboard technology solutions and tools

Communicate progress, risks, and outcomes to leadership Key Skills & Competencies

Strong understanding of distributed systems and scalable architectures

Experience with Infrastructure on DataCenters

Knowledge of backend systems, APIs, databases, and messaging systems

Experience with DevOps, CI/CD, and monitoring tools

Proven ability to lead large engineering teams

Strong decision-making and problem-solving skills

Excellent communication and stakeholder management

Strategic thinking with execution focus

Ability to align technology with business impact and ROI

Experience in handling budgets, cost optimization, and planning

Understanding of product lifecycle and customer experience Qualifications

Bachelors or Masters degree in Engineering / Computer Science or related field

1015+ years of experience in software engineering

5+ years in leadership roles

Key Performance Indicators (KPIs)

On-time delivery of projects

System uptime and reliability

Engineering productivity and efficiency

Quality metrics (defect rate, rework rate)

Team retention and engagement

Cost optimization and infrastructure efficiency