Engineering Manager, AI Solutions

About the Role

We're building AGS's AI Engineering team from the ground up, and we need a people leader to help us scale. The Engineering Manager, AI Solutions owns team health, delivery capacity, and career development for our India-based engineering team.

This is a people management role, not a technical leadership role. You'll partner closely with the Head of AI Engineering on priorities and direction, but your primary focus is enabling your team to do their best workhiring great people, removing blockers, and building a high-performance engineering culture.

You'll manage a growing team of engineers, architects, analysts, and QA professionals who are building intelligent agents, conversational interfaces, and AI-powered capabilities for AGS's global clients.

What You'll Do

Team Leadership & Development

Build and lead a high-performing engineering team (starting at ~10, scaling to 20+)

Own hiring, onboarding, performance management, and career development

Conduct regular 1:1s, provide coaching, and create growth opportunities

Foster a culture of learning, experimentation, and engineering excellence

Delivery Management

Ensure predictable delivery against committed timelines

Manage capacity planning, workload distribution, and resource allocation

Track team metrics (velocity, quality, delivery) and drive continuous improvement

Remove blockers and escalate issues before they become problems

Stakeholder Coordination

Partner with Head of AI Engineering on technical priorities and roadmap

Coordinate with business stakeholders on delivery expectations

Communicate team status, risks, and accomplishments to leadership

Work across time zones with North America leadership

Operational Excellence

Establish and refine team processes (agile ceremonies, code review, deployment)

Drive adoption of engineering best practices and standards

Manage team budget and resource planning

Ensure compliance with AGS governance and security requirements

What You'll Bring

Required

7+ years of experience in technology roles, with 3+ years in engineering management

Proven track record of building and leading engineering teams (10+ people)

Experience with agile/scrum delivery methodologies

Strong hiring skillsyou've built teams, not just inherited them

Excellent communication skills, especially with distributed/remote teams

Comfort working across time zones (overlap with US Eastern time required)

Preferred

Experience in AI/ML, automation, or low-code/no-code platforms

Background in Microsoft technologies (Power Platform, Azure)

Experience in staffing, HR tech, or workforce management industry

Familiarity with conversational AI or agent development

Previous experience in a matrixed, global organization

What Makes You Stand Out

You genuinely enjoy developing peopletheir growth energizes you

You create clarity in ambiguous situations

You know when to shield your team and when to stretch them

You balance delivery pressure with sustainable pace

You lead with empathy but hold high standards

What We're Building

The AI Engineering team delivers intelligent solutions that power AGS's service delivery across all lines of business:

Intelligent Agents: Conversational AI that helps hiring managers, recruiters, and internal teams get work done faster

Process Automation: Workflows that eliminate manual, repetitive tasks

AI-Enabled Insights: Capabilities that surface the right information at the right time

Our primary platforms are Microsoft Power Platform and Copilot Studio, but we build foundational capabilities that work across technologies.

Why Join Us

Build from scratch: Shape the team, culture, and processes from day one

Real impact: Your team's work powers solutions for Fortune 500 clients

Growth trajectory: This role grows as the team grows

Modern technology: Work with the latest AI and automation platforms

Global exposure: Partner with leaders across North America, Europe, and APAC